What are the responsibilities and job description for the Telecommunications Customer Support Representative position at SH Solutions?
Our company is seeking someone who is bright and motivated to add value to our sales team! We have a robust history of driving successful sales strategies that have always taken our client’s footprint to the next level. Are you ready to make a serious move up the ladder in your professional growth? LOOK NO FURTHER! We are here and ready to hire, train, and develop someone into a dynamic and consistent Telecommunications Customer Support Representative.
Responsibilities of an Telecommunications Customer Support Representative:
- Engage in all team meetings, round tables, and training sessions while being supportive of management's needs
- Be the connection between the community and our Sales and Customer Service team
- Must feel comfortable in a face-to-face and high-volume customer environment. This position does not include cold calling or digital sales
- Responsible for using their best sales skills to open and close accounts.
- Make a lasting impact on customers and make sure they leave the interaction with a positive experience.
- Explaining the advantages and functions of products, method of preparation, and how to use them to achieve the best results.
Skills & Experience Needed to Succeed:
- Solution-oriented
- Adaptable and Flexible to change
- Ability to take control and be calm in the chaos
- Self-starter and can motivate other
- Competitive mindset
- Leadership experience with a team or in a similar setting
Qualifications and Education Needed:
- At least 1-2 years of experience in a sales setting
- Bachelor's Degree in Business Administration, Management, or Marketing
- Superior communication skills, both written and verbal
- Outgoing personality, approachable persona, and a great reputation
- Ability to work independently or in a team setting successfully
#LI-Onsite
Salary : $45,000 - $55,000
