What are the responsibilities and job description for the Quality Assurance Specialist position at Shabby Fabrics?
Company Overview
Shabby Fabrics is an online retailer specializing in innovative quilting products and services. Founded in 2005, we've become a leader in the industry through our commitment to quality and customer satisfaction.
Job Description
As a Quality Assurance Specialist, you'll play a vital role in ensuring our customers receive the highest level of service. Your primary responsibilities will include:
- Providing exceptional customer care through proactive communication and problem-solving.
- Assisting operations and order fulfillment teams during downtime.
- Processing orders accurately and efficiently.
Required Skills / Abilities
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficient with Microsoft Office Suite.
Benefits Package
We offer a competitive compensation package, including health insurance, dental, vision, PTO, 401K with a generous match, paid holidays, employee discounts, and paid breaks.
