Merchandise Associate

Merchandising Associate

REPORTS TO: Retail Store Manager

SCHEDULE: Monday-Friday; 9:00am-6:00pm EST; some Saturdays are required

SALARY: Dependent on Experience

Company Overview

Shades of Light is one of the most dynamic e-commerce brands in the $800 billion home furnishings market. We strive to inspire our customers to distinguish their unique style with a highly curated selection of hand-picked and exclusive designs. Shades of Light started from humble beginnings in 1986 as a small, single retail location in historic Richmond, Virginia selling unique, high-style lighting designs. Since that time, the company has grown to become a national, multi-channel retailer of lighting and other home decor products, including rugs, furniture, mirrors, fans, and wall decor. True to its heritage though, the company has remained singularly focused on its curated collection of high-style products and unique lighting designs, many of which are produced in-house by the company’s own staff of highly trained artisans.

Summary: The Retail Shipping and Receiving Associate plays a vital role in the efficient operation of our Richmond Showroom, overseeing all aspects of shipping, receiving, and inventory management. This position includes tasks such as processing incoming and outgoing shipments, organizing inventory, and ensuring accurate stock levels. The associate will also be responsible for retrieving and storing merchandise, often using a 12-foot ladder, and assembling products for display or customer orders. Additionally, they will assist customers by delivering merchandise to their vehicles and providing excellent customer service when needed. In this versatile role, the associate may also step in as a backup for merchandising and floor staff, ensuring a seamless shopping experience for all customers.

Job Requirements/Expectations:

• Support the sales staff, including greeting customers and assisting customers with merchandise, answering phones for stock checks.
• Responsible for assembling and merchandising new products on the floor.
• Receive, process, and log all incoming deliveries and transfers.
• Create, print, and label all items that are received or transferred into the store.
• Complete all necessary and required paperwork for items received or transferred into the store.
• Maintain physical inventory of all items while keeping stock at acceptable levels.
• Perform quality control checks on all items received or transferred into the store, as well as for all special orders to ensure accuracy and customer satisfaction.
• Maintain claims log to ensure all information is correct and up to date with an important level of accuracy.
• Assist with stocking, display, and cleaning duties to maintain the appearance of the showroom.
• Partner with other departments as necessary to complete required tasks or projects[JM1]

Qualifications:

• One year of prior Shipping, Receiving, Inventory, or Warehouse experience preferred.
• Ability to stand, walk, and lift a minimum of 50lbs independently.
• Ability to retrieve and store merchandise up to 20 pounds from a 12-foot ladder overhead.
• SAP/SAP Business or other ERP experience is preferred.
• Proficient in Microsoft Office Suite and basic computer skills
• Strong oral/written communication skills
• Ability to take initiative and ownership.

Benefits:

We offer an attractive benefits package including:

• Health care with HSA option
• Dental
• Vision
• Short Term Disability paid by employer.
• 401(k) plan with company match
• Paid time off.
• Paid holidays.

***Shades of Light is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. ***

[JM1]Let’s move this bullet to the end as it isn’t specific/lower priority