Locker Room Manager

Locker Room Manager

Related Titles: None

Reports to: GM/COO

Supervises: Locker Room Attendant

Classification:

Education and/or Experience

• High School diploma and/or degree
• Locker Room Attendant experience preferred, not required

Job Knowledge, Core Competencies and Expectations

• Ability to manage all aspects of the locker room including supervision of locker room attendants.
• Knowledge of and ability to perform required role in emergency situations.

Job Summary (Essential Functions)

Manage the service of members and guests in the locker rooms. Responsible for caring for member footwear, amenities in the club’s locker room wet areas and tracking locker rentals and cancellations. Supervise locker room staff. Maintain order and cleanliness. Greet members and guests and ensure that member satisfaction standards are consistently attained. Be a food runner during lunch service for the Locker Room Grill area

Job Tasks/Duties

• Performs duties of locker room staff as needed.
• Ensures the safety and security of all members’ and guests’ personal property.
• Issues lockers, keys, towels, etc. to members and guests as needed.
• Maintains a list of occupied lockers; provides a billing list to the accounting office.
• Maintains an inventory of supplies including shampoo, body wash, shaving razors, mouthwash and linens.
• Interacts with purchasing department to purchase lockerroom linens and supplies as needed.
• Receives and greets members and guests.
• Inspects locker area to ensure proper appearance, maintenance, cleanliness and safety.
• Resolves member and guest complaints.
• Runs food from kitchen during lunch service
• Assures that tasks are assigned and completed as required.
• Selects, trains, supervises schedules and evaluates locker room staff.
• Enforces established rules, regulations and policies.
• Assures that all safety, accident and emergency policies and procedures are in place and consistently followed.
• Assigns lockers for guests during tournaments.
• Assists in the annual planning and budgeting process; operates within budget limitations.
• Makes recommendations about capital budget requirements.
• Attends staff meetings.

Licenses and Special Requirements

• Locker rooms are gender specific.

Physical Demands and Work Environment

• Able to meet and perform the physical requirements and to work effectively in an environment, which is typical of this position.
• Frequent lifting, bending, climbing, stooping and pulling.
• Frequent repetitive motions.
• Continuous standing and walking.

About SHADY HOLLOW COUNTRY CLUB INC

At Shady Hollow Country Club, we provide members and guests a welcoming, friendly and casual atmosphere. We strive to create a casual, family-friendly environment, for all to enjoy. Integrating the pleasures of exceptional golf, dining, swimming, tennis and social activities. We combine all of these with services that delight members by creating memorable experiences.