What are the responsibilities and job description for the Field Service Technician position at Shafer, Troxell & Howe, Inc?
Cougar USA is a leading supplier of water control systems for commercial building applications, specializing in Pre-Engineered and Custom-Designed solutions for water pressure, level, temperature, flow, and quality.
We are looking for an enthusiastic Field Service Technician to add to our team! This role is responsible for driving customer satisfaction by executing service functions of the Cougar USA Field Service Team, including but not limited to break/fix service, STAR® program, make-ready, start-up, commissioning and owner training. This position will be critical in helping the Field Service Team serve as an engine for growth of the company in profit and customer service.
Company Benefits:
- 401(k)
- Competitive salary
- Comprehensive benefits package
- Profit sharing
- Training & development
Key Job Responsibilities:
- Perform service calls, start-ups, commissioning and owner training
- Assemble fiberglass tanks
- Make-ready and repair rental pump fleet
- Make-ready skidded engineered equipment
- Perform and promote STAR® Program
- Funnel leads to sales teams