What are the responsibilities and job description for the Hospitality Ambassador position at Shake Shack?
At Shake Shack, we're committed to delivering exceptional customer experiences through our team members. As a Restaurant Worker, you'll embody our mission to 'Stand For Something Good' by providing genuine warmth and care towards both guests and colleagues.
Company Overview
We began as a humble hot dog cart in New York City's Madison Square Park, and our dedication to quality food and hospitality has taken us on an incredible journey. With a focus on fine dining and giving back to the community, we strive for excellence in everything we do.
Our team members enjoy a positive work environment that is deeply rooted in our philosophy of standing for something good. We're proud to be an equal opportunities employer, valuing diversity and inclusivity in all aspects of our business.
Salary and Benefits
As a Restaurant Worker, you'll receive a competitive hourly rate, plus tips. Our benefits package includes medical, dental, and vision insurance, flexible spending accounts, and more. We also offer paid time off, sick leave, and commuter benefits to support your overall well-being.
Job Responsibilities
Your key responsibilities will include:
- Embodying enlightened hospitality through interactions with guests and colleagues
- Preparing and assembling food orders according to Shake Shack's standards and recipes
- Mastery of all stations, rotating through them to keep each day fresh and exciting
- FOLLOWING ALL FOOD SAFETY AND SANITATION PROCEDURES TO ENSURE THE SAFETY OF GUESTS AND TEAM MEMBERS
- Standing for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement
Required Skills and Qualifications
To succeed in this role, you'll need:
- The ability to learn quickly in a fast-paced, high-volume environment
- Adaptability to various roles within the restaurant
- Consistent demonstration of integrity by doing the right thing and taking accountability
- A flexible schedule availability, including evenings, weekends, and holidays
- Be at least 16 years old
About Us
We take pride in crafting unforgettable experiences for our guests, offering endless learning opportunities, and supporting our teams in building successful futures. Join us and be part of something special – a workplace where everyone feels valued and empowered to make a difference.
