What are the responsibilities and job description for the Hospitality Team Member position at Shake Shack?
About Us
Starting as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.
Our Philosophy
We believe that standing for something good is about being true to who we are and what we value. At Shake Shack, this means treating every guest like family, serving high-quality food made with love, and striving to make a positive impact on our communities.
Job Responsibilities
- Deliver exceptional customer service by actively listening to guests and responding to their needs.
- Prepare and serve high-quality food in a clean, safe, and efficient manner.
- Maintain a positive and inclusive work environment that fosters teamwork and collaboration.
- Participate in ongoing training and development to improve job skills and knowledge.
- Support the goals and objectives of Shake Shack by consistently demonstrating integrity, inclusivity, and community engagement.
Benefits
- Competitive hourly rate.
- Opportunities for career growth and advancement.
- Flexible scheduling to accommodate varying lifestyles.
- Access to comprehensive training programs and resources.
- Inclusive and supportive work environment.
