What are the responsibilities and job description for the Restaurant Manager position at Shake Shack?
Our Secret to Leading the Way in Hospitality
We put our people first at Shake Shack, and it's the reason we're a leader in the industry.
As one of the fastest-growing hospitality brands, we craft unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities.
Join us as a member of the #ShackFam, and you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Key Responsibilities
- Manage daily restaurant operations to ensure superior service and guest satisfaction.
- Train team members on all aspects of restaurant operations.
- Motivate and manage team members to provide the highest level of hospitality.
- Demonstrate leadership with a focus on coaching and achieving excellence.
- Develop and implement a plan to promote the brand in the local community through word-of-mouth and restaurant events.
- Ensure compliance with sanitation and safety regulations.
Requirements
- 2-3 years of experience in restaurant management in a high-volume setting.
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation, and health codes.
- Aptitude for leading, coaching, and driving excellence at every level.
- Understanding of financial aspects of business operations.
- Familiarity with food handling certification.
- Flexibility to work varying hours.
Benefits
We offer a work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
- Weekly pay and performance bonuses.
- Shake Shack meal discounts.
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
- Medical, dental, and vision insurance.
- Employer-paid life and disability insurance.
- 401k plan with company match.
- Paid time off.
- Paid parental leave.
- Access to employee assistance program.
- Pre-tax commuter and parking benefits.
- Flexible spending and dependent care accounts.
- Development and growth opportunities.
