What are the responsibilities and job description for the Restaurant Team Member position at Shake Shack?
At Shake Shack, we believe that our restaurant culture is built upon the foundation of respect, empathy, and open communication. We strive to create an atmosphere where every team member feels welcome, supported, and motivated to perform at their best.
Our company values are centered around integrity, inclusivity, and community engagement. We expect all team members to adhere to these principles in their daily work, ensuring that we consistently deliver outstanding service to our guests.
Some essential responsibilities of a Crew Member include:
Serving as a model for excellent customer service, embodying the Shack spirit in every interaction
Ensuring a clean, safe, and organized workspace, adhering to health and sanitation standards
Maintaining up-to-date knowledge of menu items, promotions, and special offers
Collaborating with colleagues to achieve shared goals and resolve any issues that may arise
