What are the responsibilities and job description for the Shack Service Champion position at Shake Shack?
As a Restaurant Manager at Shake Shack, you'll be serving up more than just burgers and fries – you'll be delivering exceptional experiences to our guests. We're passionate about hospitality, and we're looking for team members who share that passion.
We're committed to high quality food served with a high level of hospitality. As a Restaurant Manager, you'll be part of this mission, helping us deliver exceptional experiences to our guests.
Key Responsibilities:
- Manage daily restaurant operations to ensure superior service and guest satisfaction.
- Train team members on all aspects of the Shack operations.
- Motivate and manage team members to provide highest level of hospitality.
- Demonstrate leadership with a focus on coaching and achieving excellence.
- Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
- Ensure compliance with sanitation and safety regulations.
Requirements:
- 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
- Working knowledge of restaurant operations, including personnel management and financial aspects.
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
- Familiarity with food handler certification and willingness to work flexible hours.
Benefits:
A positive work environment where you can come as you are, share your ideas, have fun, and work collaboratively.
- Weekly Pay and Performance bonuses.
- Shake Shack Meal Discounts.
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
- Medical, Dental, and Vision Insurance.
- Employer Paid Life and Disability Insurance.
- 401k Plan with Company Match.
- Paid Time Off.
- Paid Parental Leave.
- Access to Employee Assistance Program on Day 1.
- Pre-Tax Commuter and Parking Benefits.
- Flexible Spending and Dependent Care Accounts.
- Development and Growth Opportunities.