What are the responsibilities and job description for the Team Member Hospitality Specialist position at Shake Shack?
At Shake Shack, we are committed to providing our guests with unforgettable experiences. As a Restaurant Crew Member, you will play a vital role in ensuring that every guest feels valued and cared for.
We put our people first, which is why we offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities.
Key Responsibilities:
Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
Prepare and assemble food orders according to Shake Shack's standards and recipes
Master all stations and rotate through them, keeping each day fresh and exciting
Follow all food safety and sanitation procedures to ensure the safety of guests and team members
Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement
Requirements:
Ability to learn quickly in fast-paced, high-volume environment
Adaptability to various roles within the restaurant
Consistently demonstrates integrity by doing the right thing and taking accountability
Flexible schedule availability, including evenings, weekends, and holidays
16 years or older