What are the responsibilities and job description for the Customer Care Representative position at Shakopee Mdewakanton Sioux Community (SMSC)?
Come bring your love of children to Playworks! As a Customer Care Representative of Playworks, you will be the face of every drop-off and pick-up for families. This is a part-time opportunity, 2:00pm to 6:30pm. Enjoy weekly pay, opportunity for career growth, and health benefits.
Job Overview: Monitors the health, safety and well-being of children, customers and employees. Ensures proper release of children to authorized people only. Understands Playworks departments and contributes to sales and retention through positive communication with customers, while providing positive, high quality customer care. Ability to work in a team environment. Enjoys working with children.
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.
Who We Are: The Shakopee Mdewakanton Sioux Community contributes both time and financial resources across the region, state, and country. The SMSC has donated more than $400 million to organizations and causes, provided $500 million in economic development loans to other tribes, and contributed millions more to support regional governments and infrastructure. The SMSC's Native Green initiative annually diverts hundreds of tons of waste from landfills, has implemented compostable containers throughout our properties, and restored hundreds of acres of prairie land. Team members are eligible to participate in SMSC Gives, a community outreach initiative that organizes various opportunities in the local community. To empower its team members to take part in the Dakota tradition of giving, the SMSC provides paid hours to team members to volunteer at events. Learn more at shakopeedakota.org
Job Requirements:
Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:
Job Overview: Monitors the health, safety and well-being of children, customers and employees. Ensures proper release of children to authorized people only. Understands Playworks departments and contributes to sales and retention through positive communication with customers, while providing positive, high quality customer care. Ability to work in a team environment. Enjoys working with children.
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.
Who We Are: The Shakopee Mdewakanton Sioux Community contributes both time and financial resources across the region, state, and country. The SMSC has donated more than $400 million to organizations and causes, provided $500 million in economic development loans to other tribes, and contributed millions more to support regional governments and infrastructure. The SMSC's Native Green initiative annually diverts hundreds of tons of waste from landfills, has implemented compostable containers throughout our properties, and restored hundreds of acres of prairie land. Team members are eligible to participate in SMSC Gives, a community outreach initiative that organizes various opportunities in the local community. To empower its team members to take part in the Dakota tradition of giving, the SMSC provides paid hours to team members to volunteer at events. Learn more at shakopeedakota.org
Job Requirements:
Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:
- Must be at least 18 years old.
- Previous customer service experience.
- Positive and professional behavior required.
- Previous experience with computer systems and money skills.
- Excellent Customer Service skills.
- Pass background check, work physical and drug test.
- Ability to move in a variety of motions including bending, squatting, crawling, kneeling, twisting, pulling, and/ or pushing.
- Has the physical abilities to perform the required job duties with or without accommodations, including on feet 100% of time.
- Capacity to handle and lift up to 25 lbs. as needed.
