What are the responsibilities and job description for the Technical Support Customer Service position at Shall We Dance Phoenix?
Job Overview
We are looking for a dedicated and professional Customer Service Representative to join our esteemed team. In this role, you will play a crucial part in assisting customers by delivering comprehensive information about products and services while effectively resolving any technical concerns.
Key Responsibilities
We are committed to fostering an environment where you can continuously grow your skills and evolve professionally, leading to potential career advancement within our organization.
Company Culture And Values
Our team prides itself on a collaborative and supportive work environment, emphasizing open communication and mutual respect. We value diversity and inclusivity, creating an atmosphere where everyone's contributions are recognized and appreciated.
Employment Type: Part-Time
We are looking for a dedicated and professional Customer Service Representative to join our esteemed team. In this role, you will play a crucial part in assisting customers by delivering comprehensive information about products and services while effectively resolving any technical concerns.
Key Responsibilities
- Address customer inquiries and manage complaints
- Provide detailed information regarding our products and services
- Troubleshoot and resolve product-related issues and concerns
- Maintain up-to-date customer records based on interactions
- Build and sustain a knowledge base concerning our evolving products and services
- Previous experience in customer service, sales, or other related fields
- Proficiency in establishing rapport with clients
- Strong ability to prioritize tasks and manage multiple responsibilities
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Prior experience in customer service or a related role is preferred
- A high school diploma or equivalent is required
We are committed to fostering an environment where you can continuously grow your skills and evolve professionally, leading to potential career advancement within our organization.
Company Culture And Values
Our team prides itself on a collaborative and supportive work environment, emphasizing open communication and mutual respect. We value diversity and inclusivity, creating an atmosphere where everyone's contributions are recognized and appreciated.
Employment Type: Part-Time