What are the responsibilities and job description for the FRONT DESK CLERK position at SHAMIN HOTELS MASTER?
Job Details
Job Location: Glen Allen, VA
Salary Range: Undisclosed
Description
greeting visitors, managing reservations, and providing customer service:
- Check-in and check-out: Welcome and assist guests during check-in and check-out
- Security: Provide security and control to the front door area
- Customer service: Respond to customer inquiries and complaints in a timely and polite manner
- Administrative tasks: Process bills, maintain records, and perform other administrative duties
- Office management: Maintain a clean and organized reception area, stock office supplies, and receive deliveries
- Communication: Answer and direct phone calls, and facilitate correspondence with customers
- Reservations: Manage reservations and appointments
Some skills and qualifications that are often sought for front desk positions include:
- Verbal communication
- Customer service
- Problem-solving
- Organizational and multi-tasking abilities
- Proficiency in English
- Familiarity with office machines
- Knowledge of office management and basic bookkeeping
- High school diploma or GED
Qualifications
greeting visitors, managing reservations, and providing customer service:
- Check-in and check-out: Welcome and assist guests during check-in and check-out
- Security: Provide security and control to the front door area
- Customer service: Respond to customer inquiries and complaints in a timely and polite manner
- Administrative tasks: Process bills, maintain records, and perform other administrative duties
- Office management: Maintain a clean and organized reception area, stock office supplies, and receive deliveries
- Communication: Answer and direct phone calls, and facilitate correspondence with customers
- Reservations: Manage reservations and appointments
Some skills and qualifications that are often sought for front desk positions include:
- Verbal communication
- Customer service
- Problem-solving
- Organizational and multi-tasking abilities
- Proficiency in English
- Familiarity with office machines
- Knowledge of office management and basic bookkeeping
- High school diploma or GED
