What are the responsibilities and job description for the Overnight Lobby Attendant position at SHAMIN HOTELS MASTER?
Job Details
Description
Who are we looking for?
Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!
Why Should You Work for Shamin Hotels?
Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!
Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.
Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!
How to Apply:
If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: https://shaminhotels.jobaline.com/
Enter the job title and location and apply!
Position Overview:
As a Lobby Attendant, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel. This employee will continue efforts to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
Set up coffee and breakfast stations in the morning
Ensure exterior is clear of debris and trash
Greet guests in a friendly manner
Report maintenance deficiencies and items in need of repair
Stock and maintain supply rooms, as needed
Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
Deliver guest requests and assist in cleaning guest rooms, as needed
Top Requirements:
- Team Up: Be Golden, Collaborate and Help Others Succeed.
- Own It: Be a role model, Embrace Responsibility and Keep Learning.
- Passionately Serve: Be Positive, Care Deeply and Create Memories.
About Us:
In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/
Apply Here!: https://shaminhotels.jobaline.com/
Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Qualifications
Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service, hospitality, or a related field.
- Excellent communication and interpersonal skills.
- Friendly and outgoing personality with a genuine desire to help others.
- Strong problem-solving abilities and ability to remain calm under pressure.
- Knowledge of hotel operations, local attractions, and tourist services.
- Professional appearance and demeanor.
- Ability to stand, walk, and lift objects for extended periods.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
The Hilton Lobby Ambassador plays a vital role in creating a positive first impression and ensuring that guests feel welcome and valued throughout their stay. Their dedication to exceptional service, attention to detail, and proactive approach to guest engagement contribute to the overall success and reputation of the hotel.
