What are the responsibilities and job description for the SKYBAR BARTENDER @ HILTON VBO position at Shamin Hotels?
Full Job Description
Position Title: Bartender @ Skybar, Hilton Virginia Beach Oceanfront
Shamin Hotels is an award-winning hospitality organization with over 9000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia as well as one of the top ten hotel hospitality groups in the country.
We value teamwork, pride of ownership and are passionate about serving our guests with warmth and hospitality.
We are looking for a professional Bartender to join our team to embrace those values.
Position Overview:
Bartenders work directly with customers by mixing and serving drink orders. Food Menu is imperative for the overall knowledge of all that is offered. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes profiles, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies.
Job Functions:
Position Title: Bartender @ Skybar, Hilton Virginia Beach Oceanfront
Shamin Hotels is an award-winning hospitality organization with over 9000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia as well as one of the top ten hotel hospitality groups in the country.
We value teamwork, pride of ownership and are passionate about serving our guests with warmth and hospitality.
We are looking for a professional Bartender to join our team to embrace those values.
Position Overview:
Bartenders work directly with customers by mixing and serving drink orders. Food Menu is imperative for the overall knowledge of all that is offered. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes profiles, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies.
Job Functions:
- Sets up a bar with supplies (fruit, garnishes, cocktail napkins, glassware, etc.) and product prior to opening to ensure a smooth flow of service.
- Ensures the correct display of products to enhance sales and showcase selection.
- Receives and prepares drink orders from guests and servers using standard pours and recipes; ensures accuracy of order
- Rings drink orders into register, collects money and makes correct change
- Provide immediate attention to all guests upon seating, is a good listener and takes genuine interest in enhancing guest relations
- Closes down bar, making sure inventory is locked and secure, bar cleaned and sanitized and supplies put away
- Assists servers with serving food and beverages when necessary
- Wear a big smile and make guests feel welcomed and happy
- Informs guests of daily specials and chef's specialties
- Takes guests orders accurately and timely
- Places order with kitchen; informs cooks about special cooking instructions
- Serves beverages and meals according to standard operating procedure
- Performs quality check to ensure guest satisfaction
- Removes soiled places and glass ware according to standard operating procedure
- Suggests and serves dessert, coffee and after dinner drinks
- Verifies accuracy for prices, tips and other charges on all checks
- Handles cash and credit card charges according to standard operating procedure
- Clear and reset tables or bar tops when the guests have left the restaurant.
- Keeps table, dining room and bus station areas always clean
- Advises supervisor of any complaints as soon as they occur
- Performs clean-up and closing duties as assigned by manager
- Attends pre-shift line-up as requested by the Supervisor or Service Director
- Reviews and turns in Z report with correct cash drop and credit card slips
- Performs any task asked by supervisor which is job or guest related
- Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
- All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
