What are the responsibilities and job description for the Customer Service Associate - Sales position at Shammy's Car Wash?
Are you a people person with a passion for delivering exceptional service and exceeding sales goals? Shammy’s Car Wash is looking for enthusiastic sales associates, also kown as Customer Service Advisors (CSAs) to join our team. As the face of Shammy’s, you’ll play a vital role in welcoming customers, assisting at pay stations, and driving membership sales while ensuring every guest leaves with a smile and a sparkling clean car.
Key Responsibilities:
- Sales Excellence:
- Promote and sell Shammy’s car wash memberships to customers with confidence and enthusiasm.
- Increase single car wash sales by understanding customer needs and recommending the best packages.
- Meet and exceed sales targets, including membership units sold, conversion ratios, and revenue goals.
- Educate customers on the value and benefits of Shammy’s services, ensuring a positive and informed purchasing experience.
- Customer Engagement:
- Greet every customer with a friendly and welcoming attitude.
- Assist customers at pay stations, ensuring transactions are seamless and efficient.
- Address customer questions and concerns promptly, delivering top-notch service that encourages repeat visits.
- Represent Shammy’s values by maintaining a professional and approachable demeanor at all times.
- Operational Support:
- Maintain a clean and organized work area at pay stations and around customer interaction points.
- Assist with operational duties as needed to ensure smooth daily operations.
- Contribute to a collaborative team environment, supporting fellow CSAs and Sales Leads.
Qualifications:
- Outgoing and friendly personality with a passion for customer service.
- Strong communication skills and ability to explain services clearly and persuasively.
- Sales-oriented mindset with a drive to meet and exceed goals.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Previous sales or customer service experience preferred but not required – we’ll train the right candidates!
Benefits:
- Competitive hourly pay with commission and bonus opportunities.
- Comprehensive training to set you up for success in your role.
- Opportunities for growth within Shammy’s Car Wash.
- Employee discounts and membership perks.
Why Join Shammy’s Car Wash?
At Shammy’s, we’re not just a car wash – we’re a community. Our team is dedicated to delivering exceptional service and creating memorable experiences for every customer. As a CSA, you’ll have the opportunity to grow your skills, achieve your goals, and make a real impact in a supportive and fun environment.
Apply Now!
Ready to start a rewarding career where your customer service skills and sales drive will shine? Apply today and become part of the Shammy’s Car Wash family!
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Referral program
Compensation Package:
- Bonus opportunities
- Commission pay
- Hourly pay
- Monthly bonus
- Performance bonus
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed
Location:
- Fort Worth, TX 76179 (Preferred)
Ability to Commute:
- Fort Worth, TX 76179 (Required)
Ability to Relocate:
- Fort Worth, TX 76179: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $14