What are the responsibilities and job description for the Financing Help Desk Specialist position at Shamrock Roofing?
Shamrock Roofing is an established roofing and construction company servicing the metro-Kansas City area since 1977. In the last few years, our business has exploded in the Midwest and now servicing areas in Arkansas, Texas, Des Moines, Lincoln, Omaha, Tulsa, Oklahoma City, Denver and St. Louis.
We are now looking to fill a Financing Help Desk Specialist position for our Accounting Department. This person will be trained by our third party financing partners and be the go to person in the company for all third party project financing questions!
**Candidates with backgrounds in loans, financing, billing, and customer service are all encouraged to apply!**
Start Date: ASAP
Job Duties May Include:
- Be trained by our third party financing partners to be the main point of contact company wide for everything finance
- Be the point of contact for training Project Managers (our sales team) on all third party financing options available to homeowners and businesses
- Be the go to point of contact for homeowners if needed (Less frequent duty as this is the main duty of Project Managers)
- Managing and organizing incoming and outgoing emails in the financing inbox
- Answering incoming phone calls on the financing help desk line
- All other duties assigned by manager
Compensation & Benefits:
- Full-Time In Office Position
- Monday-Friday 8:00 am to 5:00 pm an hour for lunch
- Medical/Dental/Vision Insurance after 30 days of employment
- PTO accrual after 30 Days of employment
- 401K after 6 months of employment
- Compensation Range: $17-$22 Hourly based on experience
Requirements:
- Must have customer service skills
- Must be persistent and have a “won't take no for an answer” attitude
- Must be a problem solver; capable of figuring things out and finding new avenues to approach issues to achieve the desired outcome
- Working knowledge of G Suite is a plus
- Prior experience is a plus
- Quick thinking and adaptability
- A positive “can-do” attitude
- Great with hard deadlines
- Fast learner
Disclaimer: Shamrock Roofing & Construction participates in the E-Verify Program for I9 Verification. Shamrock Roofing & Construction provides equal employment opportunities to all employees and applicants, prohibiting discrimination based on race, color, religion, sex, national origin, age, disability, sexual orientation, and genetic information.
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Salary : $17 - $22
