What are the responsibilities and job description for the Bosnian Speaking Account Representative position at Shamrock Trading Corporation?
Responsibilities
RTS Financial and Shamrock Trading Corporation are looking for a Bosnian Speaking Financial Account Representative. This position is responsible for managing an assigned portfolio of clients, including receiving and processing invoices and related documentation per procedural and contractual requirements. The Bosnian Speaking Financial Account Representative will focus on maintaining assigned customers’ accounts receivable portfolios. Ideal candidates will possess an outgoing, dynamic personality and the ability to work in a team environment.
- Provide exceptional customer service for financial clients
- Regularly update account information to maintain customer records
- Prepare product or service reports by collecting and analyzing customer information
- Maintain financial accounts by processing customer adjustments
- Provide daily funding and handle collections for assigned customers
- Perform risk assessments and ensure that procedures are in place and followed to minimize risk
- Manage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the correction or adjustment and following up to ensure resolution
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Answer product and service questions; suggest information about other products and services
- Other duties as assigned
Qualifications
Benefits Package At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families :
