What are the responsibilities and job description for the Crew Member position at Shan E Panjab?
Crew Members are responsible for delivering great guest experiences.
Opening Shifts are approximately 5:00am-1:30pm
Responsibilities Include:
Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
Profitability -Suggestive Sell to increase sales. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.
Qualifications:
Skills
- Dunkin Experience Preferred
- Must be able to fluently speak/read English
- Capable of counting money
- Must be authorized to work in the United States
Required Competencies
- Guest Focus
- Passion for Results
- Problem Solving and Decision Making
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Complimentary break meal (depending on number of hours worked)
