What are the responsibilities and job description for the Customer Experience Specialist position at Shan Grills?
Career Overview
We offer competitive pay and opportunities for growth and advancement within the company.
As a member of our team, you will have the chance to develop new skills and knowledge in Pakistani cuisine and culinary techniques.
Job Description
- Front of House (Customer Service)
• Greet and welcome customers warmly.
• Take orders efficiently and provide menu recommendations.
• Ensure accurate processing of orders and payments.
• Maintain cleanliness in the dining area and ensure tables are ready for the next guests.
• Keep Bathrooms clean
• Address customer inquiries and resolve complaints in a friendly and professional manner. - General Responsibilities
• Work collaboratively with team members to ensure smooth operations.
• Restock supplies and maintain inventory.
• Uphold the restaurants brand values by providing a consistent and enjoyable dining experience.
Qualifications
- Prior experience in the food service industry is not mandatory; training will be provided.
- Ability to multitask and work in a fast-paced environment.
- Strong communication and interpersonal skills.
- Availability to work flexible hours, including weekends and evenings.
- Commitment to maintaining a clean and organized workspace.
Benefits
- Competitive pay and potential tips.
- Employee discounts on meals.
- Opportunities for growth and advancement within the company.
- Training to expand knowledge of Pakistani cuisine and culinary techniques.