What are the responsibilities and job description for the Team Member position at Shan Grills?
At Shan Grills, we bring the rich and vibrant flavors of Pakistan to the fast-casual dining scene. Known for our delicious parathas, flavorful kebabs, tender steam roast chicken, and aromatic chai, we aim to provide an authentic culinary experience in a welcoming and modern setting.
About Us
We are passionate about serving traditional Pakistani cuisine with a modern twist.
Job Summary
We are seeking enthusiastic and dedicated team members to join our team. Whether you're in the kitchen or at the counter, your role will be pivotal in delivering exceptional food and memorable experiences to our guests.
Key Responsibilities: Front of House (Customer Service)
- Greet and welcome customers warmly.
- Take orders efficiently and provide menu recommendations, including parathas, kebabs, and chai pairings.
- Ensure accurate processing of orders and payments.
- Maintain cleanliness in the dining area and ensure tables are ready for the next guests.
- Keep Bathrooms clean
- Address customer inquiries and resolve complaints in a friendly and professional manner.
General Responsibilities
- Work collaboratively with team members to ensure smooth operations.
- Restock supplies and maintain inventory.
- Uphold the restaurant's brand values by providing a consistent and enjoyable dining experience.
Requirements
- Possess a passion for food, especially Pakistani cuisine, and customer service.
- Previous experience in the food service industry is a plus but not mandatory; training will be provided.
- Able to multitask and work in a fast-paced environment.
- Strong communication and interpersonal skills.
- Availability to work flexible hours, including weekends and evenings.
- Commitment to maintaining a clean and organized workspace.
Benefits
- Competitive pay and potential tips.
- Employee discounts on meals.
- Opportunities for growth and advancement within the company.
- Training to expand knowledge of Pakistani cuisine and culinary techniques.
Required Qualifications:
- Legally authorized to work in the United States
