What are the responsibilities and job description for the General Manager position at Shane's Rib Shack?
Job Title: General Manager, Shane's Rib Shack
Overall Responsibility: The General Manager (GM) is responsible for the overall management of the Shane's Rib Shack restaurant’s daily operations and is responsible for managing and leading the entire operation of the restaurant. The GM must make sure premium food quality is served, provide optimum customer service, and ensure all safety requirements are followed at all times. The GM must be a brand ambassador and ensure the culture and policies of the company are adhered to at all times.
Key Areas of Responsibility:
- Manage day-to-day operations by scheduling labor, ordering food & supplies, and developing the team
- Estimate food consumptions, monitor inventory and schedule delivery of fresh food and beverages
- Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met
- Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions to improve performance
- Recruit, interview, and hire team members; conduct performance reviews, take disciplinary action when required, motivate and train
- Maintain budget and employee records, prepare payroll, and pay bills or monitor bookkeeping records
- Manage shifts which include: daily decision making, scheduling, planning while upholding standard, product quality and cleanliness of the kitchen & restaurant.
- Monitor food preparation and methods, ensuring 100% compliance with company operational policies
- Ensure compliance with operational standards, company policies, fed/state/local laws & ordinances.
- Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward company objectives
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards.
- Arrange for maintenance and repair of equipment and other services
- Ensure food quality and 100% customer satisfaction; including responding to complaints & retaining customers
Qualifications:
- Management experience in the restaurant industry
- Strong financial acumen
- Ability to promote great customer experiences and generate increases in guest traffic and sales
- Capable of managing manage COGS, labor, and overhead expenses to achieve profit plans
- Good organizational skills
- Preferred skills in Microsoft excel and Word
- Must have reliable transportation to work, a driver’s license, and proof of insurance
- Must have telephone or other reliable method of communicating with restaurant staff and company ownership
Education:
- High School Diploma Required; Associates or Bachelor’s Degree preferred
Job Type: Full-time
Compensation: From $45,000 Base Salary $10,000 Bonus Potential
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Employee discount
Restaurant type:
- Fast casual restaurant
Work Location: In person
Waters Restaurants Spartanburg, LLC is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
Note: This job description is intended to provide a general overview of the responsibilities and qualifications for this position. It may be adjusted or modified to meet the specific needs of the company.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
Ability to Relocate:
- Rock Hill, SC 29732: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000
