What are the responsibilities and job description for the PBX Operator | Playa Largo Resort & Spa position at Shaner Corporation?
Responsibilities The PBX Operator provides superior guest services. This includes providing prompt, courteous, and efficient handling of all incoming telephone calls. The PBX Operator provides information and services to any guest or visitor in a friendly, professional manner. Qualifications
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Capability to handle multiple calls along with relaying essential messages.
- Proper knowledge of computer skills, data entry, and word processing
- Bilingual English / Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !
