Night Auditor | The Daytona Autograph

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
• Handle guest complaints ensuring guest satisfaction.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies / procedures.
• Generate, print, and distribute daily reports to designated departments / personnel.
• Other duties as assigned.

Responsibilities

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

Qualifications

About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

About the Team

Shaner Hotels has an amazing opportunity at The DAYTONA Hotel, Autograph Collection. Located in Daytona Beach, The DAYTONA Hotel is in the heart of the iconic ONE DAYTONA area, featuring world class shopping, dining, and entertainment. Adjacent to the iconic Daytona International Speedway, sights and sounds of the Speedway are within an earshot from The DAYTONA's guest rooms, lobby, and outdoor lounge and event spaces.