What are the responsibilities and job description for the Sales and Catering Manager | Glassboro Courtyard position at Shaner Hotel Group?
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
- Assists the Director of Catering and / or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department.
- Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel / departmental policies and procedures, ensuring that Catering team is informed as well.
- Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
- Suggestively sell menus, which meet the clients' needs and maximize revenues.
- Welcome group contact upon arrival at function and ensure guest satisfaction.
- Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking.
- Actively solicit and book business following hotel standards.
- Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings.
- Keep abreast of current market trends and research competitors.
- Project a professional image of the hotel.
- Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs.
Responsibilities
Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders.
Qualifications
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
About the Team
Shaner Hotels has an amazing opportunity at our Courtyard by Marriott-Rowan University in Glassboro, New Jersey! Located on the Rowan University campus, Courtyard by Marriott Glassboro-Rowan University is a four-story hotel offering 123 modern rooms, including six luxurious suites; a brand-new lobby that offers engaging technology and inviting, flexible spaces to work and relax; and on-site dining and drinks at The Bistro.
