What are the responsibilities and job description for the Banquet Houseperson | State College Toftrees Golf Resort position at Shaner Operating Corporation?
About The Team
Shaner Hotels has an amazing opportunity at our beautiful 102 room Toftrees Golf Resort. Toftrees—meaning "home among the trees"—is nestled amid 1,500 scenic wooded acres in beautiful Centre County, Pennsylvania. Toftrees Golf Resort offers 102 unique guestrooms and suites, an outdoor heated pool, fitness center, 11 fully appointed event rooms and a golf course with driving range and putting green. Enjoy some award-winning burgers and fries along with other great meals at The Field Burger and Tap restaurant. The course has recently been rated 4½ stars and featured in Golf Digest's "Places to Play," and our hotel and meeting space was named one of the Top 75 Golf Conference Center Resorts in the U.S.A. by Meetings & Conventions magazine.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety ofservicesfor investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Job Description:
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
- Set up and break down function rooms and event spaces based on group specifications and hotel standards.
- Refresh banquet rooms throughout events according to the schedule and service expectations.
- Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.
- Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.
- Collaborate with team members to provide seamless event service and support.
- Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.
- Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.
- Perform other duties as assigned by management.
Responsibilities
Join our dynamic hospitality team, where you'll play a key role in creating memorable experiences for our guests. This position supports the setup, maintenance and breakdown of banquet events while ensuring a clean, welcoming environment that meets both hotel and guest standards.
Qualifications
- Prior experience in a similar role within the hospitality or events industry preferred.
- Familiarity with banquet room setups (e.g., theater, classroom, U-shape) and standard equipment.
- Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
- Strong communication and interpersonal skills with a team-first attitude.
- Knowledge of local attractions and events is a plus.
