What are the responsibilities and job description for the Room Inspector/Inspectress | Philadelphia Residence Inn position at Shaner Operating Corporation?
About The Team
Shaner Hotels has an amazing opportunity at our Philadelphia Residence Inn, located near the Philadelphia Airport and many favorite tourist spots downtown historic Philadelphia. The 121-room Residence Inn by Marriott Philadelphia Airport offers our guests a lounge area for evening relaxation with an adjoining patio with fire pit.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety ofservicesfor investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Job Description:
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Ensures the overall quality of the cleaning of guest rooms, corridors, and service areas based on hotel, Shaner, and Franchise objectives.
- Ensures all house and safety rules, housekeeping procedures, and security procedures are followed.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Performs housekeeping, laundry, and/or houseperson functions whenever necessary.
- Other duties as assigned.
Responsibilities
Supervise, train, and inspect the performance of assigned Guest Room Attendants and Housepersons, ensuring that all procedures are completed to the hotel’s standards. Assist where necessary to ensure optimum service to guests.
Qualifications
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
