What are the responsibilities and job description for the Sales Coordinator position at Shaner Operating Corporation?
About The Team
Shaner Hotels has an amazing opportunity at our Wellsworth Hotel, a 203- room modern structure with historic attributes, features 24,000 square feet of state-of-the-art meeting space and an exceptional food beverage operation. Located in the charming New England town of Southbridge, Massachusetts, the Wellsworth Hotel is within an hour’s drive of both Boston and Hartford. This elegantly restored, historic hotel combines the beauty and hospitality of a modern hotel with historical touches yet the technological convenience of an IACC-accredited conference center. It has a full-service lounge, restaurant, indoor pool, and extensive fitness center including racquetball and basketball courts.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety ofservicesfor investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Job Description:
Responsibilities
Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer.
input, filing, tracing, answering telephones, printing reports and departmental records/logs.
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
- Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
- Maintain knowledge of all hotel services/features and hours of operation.
- Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
- Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
- Familiarization with current customers and hotel accounts.
- Working knowledge of the front desk and desk operations.
- Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
- Ensures communication with General Manager, all other Department Managers, and staff.
- Other duties as assigned.
Qualifications
- High school graduate.
- Minimum 1-year administrative experience.
- Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
- Ability to provide legible communication.
- Computer skills.
- Previous guest relations training.
- Familiarity with preparing statistical reports.
Responsibilities
Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer.
input, filing, tracing, answering telephones, printing reports and departmental records/logs.
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
- Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
- Maintain knowledge of all hotel services/features and hours of operation.
- Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
- Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
- Familiarization with current customers and hotel accounts.
- Working knowledge of the front desk and desk operations.
- Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
- Ensures communication with General Manager, all other Department Managers, and staff.
- Other duties as assigned.
Qualifications
- High school graduate.
- Minimum 1-year administrative experience.
- Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
- Ability to provide legible communication.
- Computer skills.
- Previous guest relations training.
- Familiarity with preparing statistical reports.
