What are the responsibilities and job description for the Account Director - Global Sales: Government & Private Offices & Travel Agents position at Shangri-La?
At the Shangri-La Group, we are a heart-warming family. We share something powerful our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance, and effort recognitions.
Shangri-La Group is seeking an experienced and dynamic Arabic-speaking Account Director to lead and oversee relationships with government entities, private offices, and travel agents in Saudi Arabia. Based in Riyadh, this role is essential for driving revenue growth, increasing brand visibility, and strengthening relationships within the Kingdoms government and private sectors, while also maintaining key partnerships with travel agencies. The Account Director will work closely with both the Regional and Hotel teams to align local strategies with the global sales objectives of Shangri-La Group. The ideal candidate must be able to travel easily within the GCC countries to support sales efforts and build relationships.
As an Account Director, We Rely on You To
- Sales Strategy Development : Design and implement a strategic sales plan to target government agencies, private offices, and travel agents, maximizing revenue potential across Shangri-Las properties in the region while ensuring alignment with global sales objectives.
- Relationship Management : Build and nurture long-term relationships with key decision-makers within government sectors, private offices, and travel agencies.
- New Business Development : Identify new business opportunities and maintain a strong pipeline of potential clients in government and private office sectors.
- Account Management : Oversee and grow existing client accounts, ensuring the highest levels of customer satisfaction and retention.
- Cross-Functional Collaboration : Work with internal departments (Marketing, Operations, Revenue Management) and the Global Sales Team to develop tailored offers and packages that meet the needs of government clients, private offices, and travel agents.
- Event & Promotion Management : Plan and execute events and promotions targeting government, private office clients, and travel agents, ensuring effective execution and strong participation.
- Reporting & Insights : Regularly report on sales performance, market trends, competitor activity, and client feedback to senior management and the Global Sales Team.
- Contract Negotiation & Pricing : Negotiate contracts, pricing, and terms with clients, adhering to Shangri-Las policies and procedures.
- Industry Representation : Represent Shangri-La at key industry events, conferences, and trade shows in Saudi Arabia and across the GCC, ensuring professional representation in global markets.
- Compliance : Ensure compliance with all company policies and local regulations across all aspects of sales and client engagement.
We Are Looking for Someone With
Local package will be offered to successful candidate
