What are the responsibilities and job description for the Experience Advocate position at Shannon Health?
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Job Summary |
Experience Advocates are responsible for interacting with and providing great service to patients and their families, including responding to questions, filling out paperwork, providing information and serving as liaisons for their institutions. The Experience Advocate may be assigned to other duties and responsibilities to facilitate effective resolution of patient concerns and processing of complaints, grievances, compliments and suggestions.
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Education |
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Education Type |
Program of Study |
Required/Preferred |
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High School Diploma or GED |
N/A |
Required |
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Experience |
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Number of Years |
Type of Experience |
Required/Preferred |
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1 year |
Healthcare |
Preferred |
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1 year |
Clerical |
Preferred |
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1 year |
Customer Service |
Preferred |
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Certification & Licensures |
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Certification/Licensure Type |
Required/Preferred |
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Basic Life Support (BLS) Certification |
Preferred |
