What are the responsibilities and job description for the Lot Attendant position at Shanty Creek?
Position Summary:
The Lot Attendant is responsible for Greeting golfers and assisting them as they enter parking lot and approach the pro shop. They must strive to provide service to each and every guest that meets/exceeds the SCR standards of service.
Position Duties/Responsibilities:
- Promptly and politely greet golfers as they drop off their clubs.
- Load and unload player's clubs on carts provided with scorecard, pencil, and yardage marker sheet.
- Direct golfers to the pro shop or other areas.
- Clean and store carts, rental clubs, guests’ and members’ clubs.
- Keep all carts clean and stage them in neat order in designated areas.
- Organize and maintain condition of rental clubs.
- Communicate with golfers by demonstrating a positive attitude and patience.
- Closely observe all carts and rental clubs and inform golf professionals of any damage.
- Give positive impression of operation to guests as they arrive and ensure that guests leave with positive impression.
- Clean outside areas, including trash cans at end of day or as needed.
- Check practice range and pick when necessary.
- Wash range balls after picking.
- Place scorecards and pencils on carts in barn each night.
- Other duties as assigned.
Professional Experience:
No minimum level of experience is required for this position; however knowledge of the game of golf is necessary.
Education:
No minimum level of education is required for this position.
Required Skills:
- Must possess a valid driver’s license.
- Strong oral and written communication skills are required.
Working Conditions/Enviorment:
The physical demands and work environment described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position works primarily outdoors. Exposure to the elements and insects is required on a daily basis.
