Demo

Sr. Assistant Community Manager

Shapell Properties Inc
Northridge, CA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/4/2025

About the Role:

The Sr. Assistant Community Manager plays a pivotal role in ensuring the smooth operation and management of the community at Sonoma Apartments. This position is responsible for enhancing resident satisfaction and fostering a welcoming environment through effective communication and community engagement initiatives. The Sr. Assistant Community Manager will oversee daily operations, assist in managing budgets, and ensure compliance with property regulations. By collaborating with the Community Manager, this role contributes to the strategic planning and execution of community events and maintenance schedules. Ultimately, the goal is to create a vibrant living experience that attracts and retains residents while maintaining high occupancy rates.

Qualifications:

  • High school diploma or equivalent; a degree in business administration or a related field is preferred.
  • At least 1 years of experience in property management 

Preferred Qualifications:

  • Experience with property management software and tools such as Yardi, Word and Excel.
  • Knowledge of local real estate laws and regulations.

Responsibilities:

  • Assist the Community Manager in overseeing the daily operations of the property, leasing, and resident relations.
  • Maintaining accuracy of resident records to include the following: residential move-ins, deposits, rent increases, rent collections, late payments, evictions, and residential move-outs.
  • Manage resident communications, addressing inquiries and concerns promptly and professionally.
  • Review and properly submit invoices for contracted services performed on property.
  • Conduct regular property inspections to ensure compliance with safety and maintenance standards.

Skills:

The required skills for this position include strong communication and interpersonal abilities, which are essential for building relationships with residents and addressing their needs effectively. Organizational skills are crucial for managing multiple tasks, such as coordinating events and overseeing maintenance schedules. Problem-solving skills will be utilized daily to address resident concerns and ensure a positive living environment. Additionally, financial acumen is important for assisting in budget management and ensuring the property operates within its financial means. Preferred skills, such as familiarity with property management software, will enhance efficiency in daily operations and reporting.

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