Project manager

Company Description

SharedLABS is a global software and technology services company providing a broad range of software, digital, cloud, and security services to both commercial and government clients which enable businesses to innovate and compete in today's competitive marketplaces. A respected partner to many of the largest technology companies in the world, SharedLABS creates, supports, implements, and manages the software, infrastructure, and e-commerce systems which drive today's digital world.

Job Description

Project Coordinator to lead software development and network infrastructure teams in gathering customer requirements, configuring product solutions, responding to customer requests, testing systems, and managing user acceptance testing (UAT). Qualified candidates will have experience in customer service, sales, and software development.

Responsibilities include market analysis and the development of product plans, feature lists, and other ways to create the most value to society through market-based management (MBM) principles. The Project Coordinator will receive training in advanced business and requirements analysis, user story writing, Agile software development, and MBM to provide product leadership to software development teams creating software solutions for healthcare and government applications. This position involves elements of traditional business analysis, project management, product management, quality assurance analysis, and customer relationship management.

ROLES & RESPONSIBILITIES

• Lead client-facing activities, including translating requirements into Jira tasks, in the role of Product Owner, providing leadership to Scrum Teams :
• Gather user stories, system inputs / outputs, data models, business rules, and other system requirements
• Work with business and technical subject matter experts to analyze requirements, including data modeling and process mapping
• Document other system specifications (e.g., standards and compliance requirements)
• Work in the Scrum Team to develop systems design and custom configuration strategies
• Evaluate the return on investment of new features and other product improvement efforts
• Coordinate Sprint planning with our Agile software development teams (Scrums)
• Manage Jira and Confluence systems access for the Scrum Team
• Analyze user experiences and recommend product improvements
• Develop and sell successful proposals
• Collect and facilitate reporting of key performance indicators / metrics
• Provide front-line customer support to major clients that use our Lifia® products and services
• Support Community Management for Lifia.me communities
• Evaluate and analyze community policies and other strategies to assure a vibrant community environment that improves health outcomes for its members
• Develop resources to support the online communities
• Coordinate system testing, user acceptance testing, pilot, and other new release / build activities

REQUIRED SKILLS & EXPERIENCE

DESIRABLE QUALIFICATIONS

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.