What are the responsibilities and job description for the Integrated Services Specialist position at Sharetec?
Job Description
Job Description
Description :
Sharetec is looking for an Integrated Services Specialist to join our team!
At Sharetec, we believe in a people first business. We have the opportunity to make millions of peoples' lives easier by developing innovative solutions for credit unions and their members to utilize on a daily basis. Not only do our customers rely on us to deliver powerful technology, but they also count on us to be a caring partner in their business.
As a key member of our Professional Services team, the Integrated Services Specialist will play a pivotal role in the successful implementation, optimal functioning, and ongoing support of our core processing and digital banking software for credit union clients. This position requires a deep understanding of both technical aspects and client needs, ensuring a seamless integration process and overall client satisfaction.
This is a full-time exempt position with a hybrid-remote schedule, based in Fort Wayne, Indiana. The role offers flexibility with three days in the office and two days working from home each week and involves an expected company-paid travel commitment of up to 50%. The starting salary for this position is $60,000 - $70,000.
Essential duties and responsibilities will include :
Client Engagement :
- Engage with credit union clients to gather requirements, understand business processes, and assess integration needs.
- Collaborate with clients to define project scopes, deliverables, and timelines.
Implementation and Configuration :
Training and Knowledge Transfer
Technical Support and Issue Resolution
Project Management
Qualified candidates should have :
Why Sharetec :
Acquired by Evergreen Services group in late 2020, Sharetec is now marching towards rapid growth and expansion into new markets. We are a team of highly focused and dedicated individuals who stop at nothing to achieve success no matter how great or small the challenge; we are also a unique bunch of people that love to work and play together. We do our best to make fun a basic part of every day.
Sharetec offers a robust benefits package, including competitive salaries, medical, dental, vision, life and disability coverage, Paid Time Off (PTO), paid holidays, $1,000 employee referral program, 401(k) and 401(k) matching. We like to put the fun in the funds with department and company outings like baseball games, bowling, and virtual escape rooms.
Sharetec is an equal opportunity employer.
Requirements :
Salary : $60,000 - $70,000
