What are the responsibilities and job description for the Restaurant Server position at Shari's?
Position Summary: A server contributes to the success of Shari’s by executing a memorable dining experience; beginning with a warm welcome, then guiding the guest through ordering and enjoying their meal and ending with a desire to return, to sit in their section. In addition a server maintains the work area in a clean and orderly manner throughout their shift.
Essential Functions: To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The duties and responsibilities listed below are those that must be met to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform an essential function.
1. Provide a high level of guest service ensuring that each guest that dines in your sections has a positive and memorable experience.
2. Make an effort to recognize regular guests and provide personal service based on the guest’s need.
3. Warmly acknowledge and greets guests as they arrive at the restaurant, escort and seat guests at an appropriate table.
4. Maintain full menu knowledge to answer guests’ questions and suggest appropriate food and beverages.
5. Take guests’ orders and accurately input them into the restaurant order system.
6. Prepare and serve soups, salads, beverages and desserts using the correct timing, service techniques and portions.
7. Inspect orders prior to delivery to ensure quality, accuracy and add proper garnishes, such as dressing, rolls and sauces.
8. Maintain the guest dining experience by checking back, refilling beverages, pre-bussing plates and offering dessert.
9. Present an accurate guest check and sincerely thank the guest for dining at Shari’s and offer an invitation to provide feedback.
10. Clean and reset tables.
11. Assist with cashing out restaurant guests.
12. Assist with the input, preparation and assembly of takeout orders.
13. Assist with the preparation and decoration of pies.
14. Maintain a professional appearance, including proper hygiene and report to work as scheduled, in uniform and ready to take over your station.
15. Demonstrate a positive and professional relationship with coworkers and the management team, graciously offer and accept help when needed.
16. Handle guest complaints in a professional manner and notify management of any guest complaint.
17. Keep your station neat and organized, complete side work during non-busy hours.
18. Protect restaurant guests by adhering to sanitation, safety and alcohol beverage control policies
19. Perform additional responsibilities, although not detailed, as requested by the manager at any time.
Job Type: Part-time
Pay: From $15.74 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Vision insurance
Restaurant type:
- Fast casual restaurant
Shift:
- Day shift
- Night shift
Weekly day range:
- Weekends as needed
COVID-19 considerations:
Curbside order pickup & delivery available, all high touch areas are regularly sanatized.
Experience:
- Serving Experience: 1 year (Required)
- Restaurant Experience: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $16