Demo

Program Manager: Volunteer Program

Sharing Excess
Philadelphia, PA Volunteer
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/10/2025

About Sharing Excess :

Start your day doing good! Join a fun, vibrant team that’s driving our mission and feeding local communities while diverting over 1,000,000 pounds of food from landfills every week. Sharing Excess is a national non-profit dedicated to rescuing surplus food and addressing food scarcity. Our mission is to rescue surplus food from grocery stores, restaurants, wholesalers, and farmers and redistribute it to communities in need at no cost to the consumer. We've rescued over 85 million pounds of food to date, and we’re just getting started!

Position Summary :

The Volunteer Manager will be responsible for overseeing the recruitment, training, coordination, and retention of volunteers for Sharing Excess’s food rescue programs in Philadelphia. This individual will play a pivotal role in strengthening the volunteer experience, ensuring volunteers are well-trained, engaged, and aligned with the organization’s mission to rescue and redistribute surplus food to those in need.

Key Responsibilities :

  • Recruitment & Engagement :

Build partnerships with local schools, universities, corporations, and community organizations to attract diverse volunteer groups.

  • Develop targeted recruitment strategies to fill specific volunteer needs for ongoing programs and special events.
  • Manage a dynamic volunteer calendar to ensure optimal staffing for food rescue and distribution activities.
  • Onboarding & Training :
  • Design and implement a streamlined onboarding process that includes orientation materials, training sessions, and role-specific guidance for new volunteers.

  • Provide ongoing training sessions to enhance volunteer skills, including topics like food safety, distribution logistics, and cultural humility.
  • Volunteer Scheduling & Communication :
  • Create and maintain an automated system for volunteer scheduling and communication, including shift reminders and updates.

  • Act as the primary point of contact for volunteers, addressing inquiries, resolving scheduling conflicts, and ensuring a positive experience.
  • Volunteer Development & Retention :
  • Develop and implement new volunteer opportunities that align with organizational goals, including leadership roles (e.g., Volunteer Team Leaders).

  • Plan and execute regular volunteer appreciation events, such as recognition ceremonies, social gatherings, or awards.
  • Volunteer Feedback & Impact :
  • Develop and distribute volunteer surveys to collect feedback and identify opportunities for program improvement.

  • Track volunteer hours, demographics, and impact metrics using volunteer management software.
  • Generate reports on volunteer contributions for internal review, grant applications, and donor updates.
  • Collaboration & Outreach :
  • Collaborate with other departments to integrate volunteers into broader organizational initiatives.

  • Work closely with the Marketing department to create a communications plan that keeps volunteers engaged, including newsletters, social media updates, and personalized outreach.
  • Qualifications and Requirements :

  • Located in Philadelphia, PA, and available for morning volunteer shifts (7 : 30-10 : 30 AM) as well as occasional evenings and weekends.
  • Bachelor’s degree or equivalent experience in volunteer management, nonprofit leadership, or a related field.
  • 2 years of experience managing and scaling volunteer programs at a non-profit organization
  • Strong organizational and communication skills.
  • Proficiency in volunteer management systems (experience with VOMO is a plus).
  • Passion for food justice and community empowerment.
  • Physical Requirements :   Ability to lift up tp 40 pounds, ability to stand for extended periods, ability to perform repetitive movements associated with food distribution.
  • Compensation :

  • Starting Salary : $65,000 annually (commensurate with experience).
  • We’re looking for passionate, dedicated individuals to help us fight food insecurity and make a positive impact in our community. As a full-time team member, you’ll enjoy :

  • Paid Time Off to recharge and take care of yourself
  • Comprehensive Health Benefits fully paid after 90 days
  • 401k options
  • Please note, the duties outlined in this description are not exhaustive, and additional tasks may be assigned as needed to support the organization's goals.

    Sharing Excess is an equal opportunity employer and encourages applicants of all backgrounds to apply. We shall not discriminate and will not discriminate in employment, recruitment, Board membership, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, ethnicity, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, or for any other discriminatory reason.

    About Sharing Excess :

    Sharing Excess is a Philadelphia-based nonprofit that rescues food and feeds communities. While over 40 million people in the US face food insecurity, nearly 40% of the nation's food supply is going to waste. By partnering with grocery stores, restaurants, wholesalers, and farmers, Sharing Excess has delivered over 50 million meals to a network of nonprofits, food banks, and community organizations. Our team embraces a fun, fast-paced, agile, and creative startup environment that is laser-focused on improving access to excess and making food a basic human right. If you're passionate about connecting with people, building innovative solutions, and want to make this world a better place, look no further than team SE.

    Salary : $65,000

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