What are the responsibilities and job description for the Cashier/Customer Service position at Sharkie's?
Overview
Sharkie's is excited to open a new experience as part of our existing restaurant. We are opening a specialty market and local beer store directly connected to our dining room.
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and assisting with various store operations. Your ability to communicate effectively and maintain a positive attitude will contribute to a welcoming shopping environment.
*This position requires that you be of legal age to sell alcohol without a manager present.*
Responsibilities
- Greet customers warmly and assist them with their inquiries.
- Process transactions efficiently at the cash register, ensuring accuracy in handling cash and credit card payments.
- Maintain stock levels on the sales floor, ensuring products are organized and displayed attractively.
- Assist in product demonstrations to enhance customer engagement and sales.
- Provide knowledgeable answers to customer questions regarding products and services.
- Uphold store policies regarding returns, exchanges, and customer service standards.
- Collaborate with team members to ensure smooth store operations and excellent customer experiences.
- Utilize phone etiquette when answering calls or assisting customers over the phone.
Qualifications
- Previous experience in a grocery store or retail environment is preferred but not required.
- Strong customer service skills with a focus on creating positive interactions.
- Basic math skills for accurate transaction processing.
- Ability to communicate clearly and effectively with customers and team members.
- A willingness to learn about products and services offered in the store.
Join us in creating an exceptional shopping experience for our customers while developing your skills in a supportive environment!
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Woodstock, NY 12498 (Required)
Work Location: In person
Salary : $18