What are the responsibilities and job description for the Computer Technician position at Sharp Brains Ltd?
Location: Various locations across the Idaho, USA (On-Site)
Job Type: 1099 Contract/B2B with UK entity
Compensation: Flat rate per ticket (Includes travel & transportation)
Job Description:
We are seeking skilled HP Hardware & Printer Support Technicians for dispatch-based ticketed tasks across the U.S. If you have experience in troubleshooting and repairing HP laptops, desktops, tablets, and printers, we want to hear from you!
Responsibilities:
Hardware Break & Fix – Repair & Replacement
- Diagnose and repair HP laptops, desktops, and tablets
- Perform motherboard replacements, branding, cracked screen, audio, webcam, and battery repairs
- Repair HP Retail POS systems, cash drawers, and hardware
Printer Support – Troubleshooting & Maintenance
- Fix common printer issues such as paper jams, printer resets, and consumable/PM kit replacements
- Service HP DeskJet, OfficeJet, LaserJet Pro, Envy, and A4/A3 Series printers
Requirements:
Prior experience with HP hardware repairs & printer troubleshooting
Ability to travel on-site for scheduled service calls
Must have basic tools required for repairs
Strong communication and customer service skills
Additional Information:
Only HP devices (Laptops, PCs & Printers) are covered under this support
SLA Expectations:
- 98% Next Business Day (NBD): Mon-Fri (8 AM - 8 PM)
- 2% Same Business Day (SBD): Mon-Sun (8 AM - 8 PM)
- Average Ticket Duration: 60 minutes per task
- Flat Rate Pay: Includes all travel & transportation costs
Why Join Us?
- Flexible, ticket-based work that fits your schedule
- Competitive flat-rate per ticket
- Gain hands-on experience with HP-certified repairs and Certifications
Apply today and become a part of our on-demand HP support network!
Job Types: Part-time, Contract
Pay: $40.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you agree to work under 1099 contract?
Ability to Commute:
- ID 83714, United States (Required)
Work Location: In person
Salary : $40