Data Center Technician

Job Responsibilities:

Deployment / In-Scope Configuration Items * Servers (Virtual & Physical) * Storage & Backup Devices * Server Appliances * Hyper Converged Infrastructure (E.g. Nutanix, Cisco UCS) * Tape Storage Units * Power Distribution Units rated 3KVA and below * SAN Fabric Switches * Network Switches * KVM Units * WAN Optimization Devices * Firewalls * Access Points * Routers * Physical Cabling * Cable Management * Cables which connect the device to itself, a peripheral, or a power/network port Break-fix / Technical Tasks List * Power Cycling * Running Diagnostics Commands * Conducting whole unit replacement * Inserting/Removing Media * Replacing Defective Components * Assist with fault diagnosis and investigation * Configuring Remote Access * Basic Storage Array Configuration * Replacing faulty cables * Tape Management and Maintenance * Rebooting routers, servers, storage devices or other equipment * Providing loop-back cables in order to test circuits remotely * Re-seating or replacing components or cables * Cleaning fibers * Identify/Analyze fiber issues by using OTDR/LSPM/VFL * Installing loop backs * Racking and de-racking and upgrade of any device installed. Operations Tasks List * Updating and Recording of activities in relevant IT Ticket Management System * Coordinating and agreeing attendance time and date with key stakeholders * Provide support either through phone, remote tools, or in person at onsite * Perform installation as needed either through physical or network medium * Coordinate actual activity date and timings including arrival and departure times. * Carry all necessary tools, laptops etc. which might be needed to support issues in the infrastructure environment * Labelling, Patching and Asset Tagging activities * Following specific task instructions and provision necessary reporting as necessary. Job Requirements: Technical Skills * Good general understanding of IT principles such as Networks, Hardware and Domains * Knowledge of Infrastructure (Data Center and Network) hardware architecture as to understand the procedure shared by L3 teams during troubleshooting,H&E support * Knowledge of server/client operations in a domain environment including Active Directory * Understanding of current and legacy hardware Infrastructure platforms * Hands-on experience in installation and troubleshooting Infrastructure (DC & Network) equipment's, Rack and Stack of the equipment/cable * Good Hands-on Experience in IMAC and Break-fix activities related to Infrastructure environment * Ability to identify Excellent the right defective spares and replace them with provided good spares as instructed and by physical observations * Knowledge of TCP/I P standards and networking * Experience with Tape Management activities * Excellent knowledge of best practices around management, control, and monitoring of server infrastructure * Familiarity with backup and recovery software and methodologies Language skills needed * English Soft Skills * Exceptional customer facing skills * Able to communicate clearly and effectively both with Client and the Customer * Logical and analytical approach to work * Accurate record keeping * Able to work unsupervised * Good timekeeper * Intense focus on quality work * Productive and Efficient Academic Background * Bachelor of Engineering / Technology / Science or Equivalent Work Experience Overall Experience (in yrs.) * 5 – 7 years (min)

Job Types: Part-time, Contract, Temporary

Pay: $30.00 - $35.00 per hour

Expected hours: No less than 16 per week

Willingness to travel:

• 25% (Required)

Work Location: In person

Salary : $30 - $35