What are the responsibilities and job description for the Medical Receptionist / San Diego / Full Time (JR452) position at Sharp Community Medical Group?
Description
Position: Medical Receptionist
Location: San Diego
Salary Range: $18.00 - $25.00 (Based on experience)
About South Coast Gynecologic Oncology:
At the cutting edge of gynecologic oncology, South Coast Gynecologic Oncology stands as a beacon of hope and innovation. Our mission is to provide groundbreaking surgical treatments and comprehensive care, making a profound difference in the lives of women. As we seek to welcome a third Gynecologic Oncologist to our esteemed team, we remain committed to fostering a workplace that balances professional excellence with personal well-being. Join us and be part of a culture where collaboration, innovation, and a commitment to excellence are at the core of everything we do.
Responsibilities:
Welcome and assist patients with a warm and professional demeanor, creating a positive and caring environment.
Verify health insurance coverage accurately and handle billing processes efficiently.
Manage patient scheduling and maintain meticulous records using electronic health record (EHR) systems.
Deliver exceptional customer service by addressing inquiries, resolving issues, and guiding patients to the appropriate departments.
Collaborate with healthcare professionals to ensure seamless patient flow and efficient operations.
Adhere to strict patient confidentiality guidelines in compliance with HIPAA regulations.
Actively participate in team meetings and training sessions to contribute to the overall success of the practice.
Required Qualifications:
Minimum of 1 year of experience as a Medical Front Desk representative in a similarly fast-paced healthcare setting.
Proficiency in health insurance verification and billing (training will be provided).
Demonstrated work ethic, reliability, and accountability in a medical or healthcare setting.
Ability to commit to set regular work hours.
Experience with EPIC electronic health record (EHR) systems for at least 6 months.
Strong communication skills and the ability to interact effectively with patients, staff, and external stakeholders.
Detail-oriented with excellent organizational and multitasking abilities.
Familiarity with gynecologic oncology or medical terminology is a plus.
Knowledge of third-party payers, including federal, state, and private health plans.
Demonstrated computer skills and ability to work between multiple systems during calls.
Excellent customer service skills.
Ability to work in a fast-paced environment.
Excellent communicator and able to manage high volume telephone calls.
Ability to maintain strict confidentiality and familiarity with HIPAA requirements.
South Coast Gynecologic Oncology is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.
Salary : $18 - $25