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Patient Service Rep / Fallbrook / Full Time (394)

Sharp Community Medical Group
Escondido, CA Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 4/28/2025

Description

Job Title :  Patient Service Representative  (Family Medicine) Location :   Fallbrook Job Type :  Full Time  Hourly Range :   $25.00 - $35.00 (based on level of experience)   About Us : At Graybill Medical Group, we’ve been a trusted source of quality health care for multiple generations of North San Diego County and Temecula families. Founded as a small family practice in Escondido 1932 by Dr. Martin B. Graybill, today we're the region's largest Independent Multi-specialty Medical Group.    Job Description :   We are in search of a committed Patient Service Representative (PSR) to bolster our business operations. This role is critical in providing a welcoming and positive experience for patients during check-in, as well as efficiently handling various administrative duties. The PSR will play a key role in sustaining a productive, cordial, and professional environment within our healthcare setting.     Key Responsibilities :

  • Manage incoming calls including scheduling appointments and addressing patient inquiries.
  • Exhibit friendliness and courtesy in interactions with patients and co-workers.
  • Adhere to HIPAA regulations for patient information confidentiality.
  • Inform patients of any appointment delays and manage concerns with professionalism.
  • Schedule and confirm follow-up appointments.
  • Comply with all safety guidelines and policies.

Qualifications :

  • Empathetic and patient-focused approach.
  • Proven experience in a receptionist role, preferably within a medical setting.
  • Proficient in phone etiquette and managing multiple lines.
  • Strong organizational skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Demonstrated self-motivation and drive.
  • Ability to effectively multitask in busy environments.
  • Record of consistent attendance at previous employment.
  • Prior experience in a medical office setting.
  • Bilingual skills in Spanish a plus
  • What we Offer :

  • Comprehensive healthcare package
  • Retirement benefits
  • Paid Time Off, Sick Time
  • Join Our Quest :  Ready to make a difference every day? We're calling on heroes like you to revolutionize patient care. Let's make healthcare history together! Metis Practice Solutions are an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.

    Salary : $25 - $35

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