What are the responsibilities and job description for the IT Governance Senior Associate-DHS -CBP position at Sharp Solutions, Inc.?
SSi has principals that are an integral part of the organizations characteristic and are fundamentally essential to the shaping of everyday activities that connect to our broader mission and vision. As an organization SSi is committed to:
Foster a culture of innovative and out of the box thinking:
We fundamentally understand that each employee has something unique to offer to the organization. We foster a culture that nourishes innovation by empowering staff, leverages their passions, and encompasses a circle of trust where it’s all about thinking of new ideas and getting good feedback.
Invest in our Resources
Employees are essential, their physical and mental well-being are pivotal to the growth of our organization. Our company culture, productivity, and overall employee happiness stem directly from how much training, responsibility, and empowerment they have within our organization. Our focus is on improving the growth of individual through education, allowing them to play central roles, so they can grow and add value to the company.
Provide solutions that are in the best interest of the customer and improve their strategic posture
We are in business to serve our customers and do what is in their best interest. Our philosophy is to offer services that are complete. We strive to provide services that do more than meets the eye, to achieve more than superficial results and to help the business improve in areas that they may not have considered.
Give thoughtful considerations to our actions and their affects
We give thoughtful consideration to each other’s differences and opinions. We must give our individual best to get the job done right. Everyone is accountable for their behaviors, exercising rational judgment, and giving thoughtful consideration to their professional activities and decisions.
Job description
SSi is looking for a strong IT Governance Analyst who can advise and support IT governance and project management oversight for CIO in the U.S. Customs and Border Protection (CBP). The ideal candidate will possess IT governance experience as well as program management experience. The candidate will demonstrate excellent client management skills with the ability to quickly develop trusted relationships at all levels of the client organization. The candidate will possess knowledge of Project Management methodologies and tools, knowledge of IT life cycle processes, and operational experience with program/project metrics tracking and reporting. The ideal candidate will be comfortable working with senior-level management, providing program implementation support, and making compelling recommendations for process improvement both verbally and in writing.
Role Responsibilities:
- Ability to operate under tight timelines, within specified quality and compliance goals
- Knowledge of good documentation practices, computer system validation and Systems Development Life Cycle (SDLC) methodologies
- Measure IT compliance against IT Quality Management Framework/ IT Operating Model and Information Security Standards through IT Compliance Matrix & Metrics
- The candidate will demonstrate excellent client management skills with the ability to quickly develop trusted relationships at all levels of the client organization
- The will possess knowledge of Project Management methodologies and tools, knowledge of IT life cycle processes, and operational experience with program/project metrics tracking and reporting
- Solid relationship skills and versatility of written and verbal communication skills
- Make improvements in the IT governance process, including implementing scalable/lean governance and tracking actions
- Develop charters and processes for new IT governance organizations; implement new processes
- Improve project metrics and propose dashboarding of performance data for reporting purposes
- Strong work ethic, learning and change agility, operating comfortably and effectively in ambiguous and fast-paced environments
- Support the creation of various guidance and reporting documents such as an IT Strategic Plan and an Annual Report
- The ideal candidate will be comfortable working with senior-level management, providing program implementation support, and making compelling recommendations for process improvement both verbally and in writing
- Support the creation of various guidance and reporting documents such as an IT Strategic Plan and an Annual Report.
Qualifications and Requirements:
• BS, 8 years of experience
• 3-5 years of Federal government experience
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively in a team environment and lead cross-functional initiatives.
• Ability to build trusted relationships with clients.
• • Proficient in PowerPoint, Word, MS Teams
• U.S. Citizenship
Preferred Qualifications:
• Experience with the CBP
• Experience with JIRA
• Project Management Professional (PMP)
