What are the responsibilities and job description for the Leasing Assistant position at Sharpline Communities?
Description
Sharpline Communities, a leading multifamily owner-operator, is experiencing exciting growth with over 1400 units under management. We are dedicated to creating top-of-the-line community experiences through innovative Property Management and cutting-edge technology. Our commitment to exceptional customer service ensures resident satisfaction and a strong sense of community within our properties. This is an exciting opportunity to join a forward-thinking team and make a real impact in the world of Property Management and property ownership.
Are you looking for a career change? Ever wanted to get involved in real estate? This is your chance to embark on a rewarding career journey.
Key Responsibilities
1. Leasing and Resident Relations:
- Handle leasing inquiries, conduct property tours, and assist prospective residents with the application process.
- Foster positive relationships with current residents, addressing their concerns, and ensuring their needs are met in a timely manner.
- Coordinate move-in and move-out processes, including conducting inspections and ensuring proper documentation.
2. Delinquency Management:
- Proactively communicate with residents regarding rental payments, delinquencies, and payment plans.
- Follow up on outstanding balances, implement appropriate actions, and escalate as necessary.
- Collaborate with the property management team to minimize delinquency rates and ensure timely rent collection.
3. Training and Development:
- Participate in extensive training programs to develop a comprehensive understanding of property management practices.
- Gain proficiency in leasing procedures, property management software, rental property finances, real-time communications software, and closing techniques.
- Continuously update knowledge and skills to adapt to evolving industry standards and best practices.
4. Administrative Support:
- Assist with lease preparation, renewal processing, and maintenance work order coordination.
- Maintain accurate resident records, lease files, and financial documentation.
- Generate regular reports related to leasing, occupancy rates, and delinquency status.
Skills, Knowledge and Expertise
- Customer Service: Strong background with a genuine passion for creating exceptional resident experiences.
- Communication: Excellent verbal and written communication skills.
- Organizational Skills: Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment.
- Problem-Solving: Detail-oriented with strong organizational and problem-solving abilities.
- Technical Proficiency: Proficiency in property management software, Microsoft Office Suite, Google Sheets, MS Excel, and Dropbox.
- Interpersonal Skills: Works great with people; residents, vendors, owners, and team members.
- Real-Time Communication: Excited for real-time communication tools like texts, phone, FaceTime, Zoom, etc.
- Follow-Up: Strong ability to follow up with contractors and on-site maintenance.
- Reporting: Ready to report progress to the Property Manager and ownership group once a week.
Experience & Qualifications:
- High school diploma or equivalent.
- Hospitality experience is welcomed.
- Willingness to perform all required tasks and represent the company professionally.
Benefits
- Competitive pay: $18.00 - $22.00 per hour
- Full-time position with expected hours of 35 – 45 per week
- Comprehensive health benefits, including dental and vision insurance
- Paid time off to maintain a healthy work-life balance
- Extensive training programs to develop your skills and advance your career
- Opportunities for growth within a rapidly expanding company
- Dynamic and supportive work environment
- 11 Paid Holidays Annually
About Sharpline Communities
Sharpline communities takes a new lens on community living. Sharpline prides ourselves on providing best in class communication through technology. Real-time communication is at the forefront of our promise to you as a resident of our communities.
Those who are part of the Sharpline team are great people, compassionate people, hardworking people looking to make a difference in life and to feel appreciated. Just like you when you live in a community.
Salary : $18 - $22
