Public Safety Service Officer

ABOUT THE POSITION

Under general supervision, assists sworn personnel by handling non-hazardous support responsibilities in the Sheriff’s Office, and performs related work as required.

DISTINGUISHING CHARACTERISTICS

Public Safety Service Officer is a generalist non-sworn classification that performs a wide variety of law enforcement support tasks that do not require the exercise of peace officer powers of arrest or firearms. Public Safety Service Officers are assigned to the Sheriff’s Office Custody Division (Jail or Alternative Custody Program) or the ID Lab. Public Safety Service Officers are paraprofessional civilian personnel utilized to augment sworn members in the performance of their primary custody / enforcement, security, property, evidence, and investigation responsibilities. Positions in this classification are distinguished from positions designated as “sworn safety” by the lack of direct responsibility for physical restraint of prisoners, protecting life and property, apprehending criminal violators, and other duties that must be carried out by sworn personnel.

IDEAL CANDIDATE

Strong desire to begin a career in law enforcement by obtaining employment within the Shasta County Jail.

EXAMPLES OF ESSENTIAL DUTIES

Duties may include, but are not limited to, the following :

For the Jail : Processes inmates into detention facilities; initiates and completes applicable booking forms; assists with processing inmates' personal property and clothing, maintains inmates' court schedules and appearances via computer assisted terminals; coordinates daily appearances with direct communication with courts; calculates inmate sentences; processes bails, fines, and commissary accounts during booking and release; controls visitation with inmates, including visits by the public and officials; monitors security intercom systems and closed circuit television monitors; operates electronically controlled security gates, doors and elevators; responsible for all functions associated with the operations of a security level; supervises all of the activities of the inmates and addresses the inmates' safety and well-being; views the inmates in their pods via the television monitors and through the windows; directs inmates to leave their pods to go to different locations (court, medical, professional visits, church services, etc.); assists inmate movement to respective pods and cells; responsible for the assignment of inmates to the different work details; assigns inmates to work positions in the jail and at the alternative custody program center; processes inmates for work in above units as well as handling complaints with existing workers; serves as a property control officer by receiving, processing, and releasing evidence, personal property, and lost and found items; maintains departmental inventory control; works under minimal supervision; works with other law enforcement agencies; performs related duties as assigned. Many positions require shift work, and work on weekends and holidays.

MINIMUM QUALIFICATIONS

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Any combination of education and experience sufficient to directly demonstrate possession and application of the following :

Knowledge of :  Modern office procedures and practices; computerized data entry systems; laws, regulations, policies and procedures pertaining to the operation of the County Detention Facility, booking, and the care and custody of inmates; property procedures, principles, policies, and laws relating to property; basic recordkeeping and filing systems; safety practices in lifting and in storing materials; general police work, Rules of Evidence, Penal Code, other Federal, State and local codes and regulations as applied to evidence / property.

Ability to : Deal tactfully and courteously with the public; perform clerical work and make simple arithmetical calculations; learn to operate a computer terminal; work effectively under pressure with frequent interruptions; exercise good judgment in making decisions according to existing laws, regulations, and policies; use discretion and mature judgment in the handling of sensitive and confidential information; establish and maintain harmonious working relationships with the public and other employees.

MINIMUM QUALIFICATIONS

EITHER

Some experience in public contact work

General clerical work

Completion of 15 college semester units in criminal justice.

SPECIAL REQUIREMENTS

Some positions in this classification may require possession of a valid California driver's license. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.

SUPPLEMENTAL QUESTIONS

Responses to the following must be submitted with a completed application.

• Do you have experience in public contact work? Yes / No. If ”Yes”, please provide details about employers, job duties, and dates of employment. If “No”, please type N / A.
• Do you have general clerical work experience? Yes / No. If ”Yes”, please provide details about employers, job duties, and dates of employment. If “No”, please type N / A.
• Have you completed 15 college semester units in criminal justice? Yes / No. If “Yes”, please provide the courses that you completed. If “No”, please type N / A.
• I understand that this position will be working in an Adult Correctional Facility. Yes / No

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job but may vary depending on assignment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The specific hearing abilities required by this position include distant, peripheral, and nearby, and hearing adequate to monitor various security systems and audio alarms.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job but may vary depending on assignment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee has regular contact with individuals with communicable diseases such as AIDS, HIV, Hepatitis, Tuberculosis, etc.

The noise level in the work environment is usually moderate.

OTHER CONSIDERATIONS

APPLICATION AND SELECTION PROCEDURES

Shasta County Personnel will accept applications and responses to the supplemental questions until 12 : 00 p.m., on February 7, 2025. A Resume and / or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as, “Refer to Resume and / or Cover Letter,” or “See Attached Resume and / or Cover Letter” the employment application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.

Applicants will be screened and those considered best qualified will be invited to appear for an oral and / or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and / or practical exam(s), oral interview, or any combination thereof.

Veterans' Credit : Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.

Applicants are encouraged to apply on-line at  www.ShastaCountyCareers.com  or submit an application to the Shasta County Personnel Office.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.

Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov / fair-chance-act.

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Salary : $41,676 - $53,208