Senior Staff Services Analyst

ABOUT THE POSITION

Under general direction, the Senior Staff Services Analyst plans, directs, evaluates, and participates in the work of administrative and technical support staff responsible for a major staff support services unit; and / or performs or manages the most complex and specialized work for the department; and performs other work as required.

Performs complex fiscal and program audits, analysis and prepares recommendations relating to the status of various department issues and develops solutions and / or directs staff in planning, identifying and analyzing program administration concerns and developing solutions; reviews regulatory materials for program impact and possible review and revision of current systems and procedures; coordinates multi-disciplinary groups from program systems review. Plans, identifies, and analyzes complex needs within the Department.

DISTINGUISHING CHARACTERISTICS

This is either the advanced journey / specialist and / or first level supervisory class in the Staff Services Analyst series. Senior Staff Services Analysts have responsibility for one (1) or both of the following :

Supervising a staff support services unit consisting administrative and technical support staff engaged in personnel and payroll, staff development, fiscal, general administrative, and / or program analysis work. Incumbents have full supervisory / management responsibility in addition to Staff Service Analyst duties; and / or assignment in a medium-sized department as the personnel officer, staff development officer, budget officer, or program analysis manager with department-wide responsibilities; in the smaller departments, is responsible for managing all departmental administrative functions.

The Senior Staff Services Analyst differs from the Staff Services Analyst II in that incumbents in the latter class do not supervise technical staff and other analysts nor are they given the highly specialized assignments consisting of department-wide responsibilities. This class differs from the Staff Services Manager I in that the Senior Staff Services Analyst provides supervision to the staff in the unit while also performing Analyst or specialist duties. The Staff Services Manager has full responsibility for administering and managing multiple major administrative services units or a section of one or two administrative services of a large department.

Assignment can be in any of one the following options : General, Internal Accountability Compliance and Performance / Staff Development, Fiscal, or Program Analysis. In addition to assignment in one of the options, separate minimum qualifications and recruitments are permitted which allow for separate lists for each option that meet the specific needs of the assignment.

IDEAL CANDIDATE

The ideal candidate is organized, self-motivated, and efficiently and effectively manages his or her time amidst competing priorities and tasks. Excellent critical thinking, written, and verbal communication skills are essential. This individual will be skilled in drafting, negotiating, and executing contracts, building rapport with vendors and programs across branches, analyze large amounts of data, and organizing it into a readable format as well as the ability to manage projects with competing priorities involving multiple customers, vendors, or programs simultaneously. The ideal candidate will also have experience reading, researching, and interpreting complex rules and regulations and have data analysis and evaluation experience; the ability to present findings in a manner that is understandable and be skilled at interacting with diverse groups with varied information needs and levels of understanding.

EXAMPLES OF ESSENTIAL DUTIES

Duties may include, but are not limited to, the following :

For All Options :   Supervises and participates in the work of a unit of professional, technical, and clerical support staff engaged in the review and analysis of departmental operations, policies, and procedures; assigns, coordinates, schedules, and reviews the work of subordinate staff members; makes recommendations regarding the hiring and disciplining of staff; gathers and studies data regarding department operations; reviews and analyzes organizational studies, policies, procedures, budgetary requirements, personnel management practices, and other aspects of agency operations; prepares reports and makes recommendations on dept. policies, procedures, and operations; reviews and analyzes legislation, state mandated regulations and procedures and relevant court decisions to determine impact on dept. operations; makes recommendations for necessary actions; handles the highly specialized assignments in a medium-sized department such as acting as the personnel officer, staff development officer, budget officer, or program analysis manager with department-wide responsibilities; represents the department in meetings with personnel from other departments and agencies.

In addition to the general duties :

For Personnel Option : Conducts complex recruitments and examinations and / or directs and reviews recruitments and examinations conducted by unit staff, including outreach activities for equal employment opportunity recruitment; conducts complex classification and pay studies, including department wide studies, and / or provides technical guidance to unit staff, including job audits, salary surveys, class specification revisions, and / or new class development; participates in labor relations activities including handling grievances and serving as a team member during negotiations; conducts investigations into a variety of employee and / or consumer complaints, including civil rights complaints.

For Staff Development Option : Determines training and development needs; identifies, develops and coordinates resources for all departmental training and staff development and / or directs and advises unit staff in the area of training and staff development, including workshops, college coursework, training programs, and on-the-job training sessions; conducts and / or directs staff in conducting workshops and training sessions on a variety of topics, including but not limited to technical skills, program areas, supervisory principles, customer service skills, safety, diversity, and sexual harassment prevention training modules.

For Fiscal Option : Performs complex fiscal analysis and prepares recommendations relating to the status of various fund balance projections, fiscal transactions, and related financial activities for assigned department and / or directs and reviews the work of unit staff in performing fiscal analysis and preparing recommendations; develops and / or directs staff involved in the development of the budget or a portion of the budget, including the proper expenditure coding, document preparation, and other financial-related activities. Monitors budget for various units and projects; provides and / or directs staff providing fiscal and accounting oversight, monitoring, and management of contracts, grants, and other funding / expenditure sources.

For Program Analysis Option : Plans, identifies, and analyzes complex program administration problems for a department and develops solutions and / or directs staff in planning, identifying, and analyzing program administration problems and developing solutions; reviews regulatory materials for program impact and possible review and revision of current systems and procedures; coordinates multi-disciplinary groups for program systems review.

TYPICAL QUALIFICATIONS

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Any combination of education and experience sufficient to directly demonstrate possession and application of the following :

Knowledge of :  General principles of public and business administration; principles and practices of effective supervision; agency organization and departmental relationships; departmental program goals, requirements, and operations; and community needs and resources.

Ability to :  Plan, organize, direct, and review the work of the staff in the unit; select, train, supervise, evaluate, and discipline subordinate staff; analyze problems, select alternatives, determine project consequence of proposed actions and implement recommendations in support of departmental objectives; understand, interpret, and apply laws, rules, and regulations as they relate to various areas of responsibility; collect, interpret, and evaluate narrative and statistical data pertaining to fiscal and management matters; provide verbal and written technical direction to others; communicate effectively in writing in order to prepare a variety of reports, correspondence, and memoranda; establish and maintain effective working relationships.

In addition to general employment standards :

For Personnel Option : Knowledge of : Principles of public sector personnel administration; principles and methods of position classification, examination administration and development, job analysis, and organization in the public sector; accepted practices to determine job content, evaluate complexity and difficulty of job duties, and identify required skills, knowledge, and abilities; statistical methods used in selection and other personnel programs.

Ability to :  Interpret and apply equal opportunity laws, civil service regulations, and provisions of contracts, ordinances, and negotiated agreements and other regulations or policies relating to personnel.

For Staff Development Option : Knowledge of : Principles and practices of employee training and development; adult learning processes; variety of training programs for employee development; effective communication, facilitation methods, and aids used for training programs and presentations.

Ability to :  Plan, coordinate, and implement training programs; speak effectively and convey ideas clearly while facilitating group discussions and training sessions.

For Fiscal Option :   Knowledge of : Budget preparation and control, accounting principles, and elementary statistical methods; methods and procedures of governmental budget preparation and control; financial statement preparation.

Ability to :  Perform budget, grant and contract analysis, preparation, and monitoring; analyze and make effective recommendations regarding financial and accounting procedures.

For Program Analysis Option : Knowledge of : Principles, methods, and techniques of community organization and development, program planning and design, grant writing, budget development, and program evaluation; theories, principles, goals, and objectives of public social services; laws, rules, and regulations governing assigned program areas.

Ability to :  Apply social service planning principles and techniques to problems and issues; build coalitions among groups with differing needs and objectives; plan and evaluate social service programs.

MINIMUM QUALIFICATIONS

EITHER One (1) year of experience performing duties comparable to the Staff Services Analyst II;

Depending upon the option recruited for : Two (2) years of experience performing a broad range of professional, analytical, and administrative duties in the areas of general administration, personnel, fiscal, staff development, or program analysis work; AND a bachelor’s degree from an accredited college or university.

Note : Education may be substituted with additional applicable work experience, as listed above, on a year for year basis.

SPECIAL REQUIREMENTS

• Possession of a valid California driver’s license.

SUPPLEMENTAL QUESTIONS

Responses to the following must be submitted with a completed application.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to ten (10) pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

OTHER CONSIDERATIONS

APPLICATION AND SELECTION PROCEDURES

Shasta County Personnel will accept applications and responses to the supplemental questions until 12 : 00 p.m., on January 28, 2025. A Resume and / or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as, “Refer to Resume and / or Cover Letter,” or “See Attached Resume and / or Cover Letter” the employment application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.

Applicants will be screened and those considered best qualified will be invited to appear for an oral and / or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and / or practical exam(s), oral interview, or any combination thereof.

Veterans' Credit : Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.

Applicants are encouraged to apply on-line at  www.ShastaCountyCareers.com  or submit an application to the Shasta County Personnel Office.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.

Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov / fair-chance-act.

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Salary : $63,432 - $80,964