What are the responsibilities and job description for the Custom Design Studio Project Manager position at Shaw Industries Group, Inc.?
Job Title
Custom Design Studio Project Manager
Position Overview
Primary Responsibilities:
- Serve as the centralized communication point for all CDS projects initiated by Account Managers/Clients to ensure that team members receive timely and appropriate project information.
- Identify and communicate roles and responsibilities at the beginning of all projects to ensure deliverables and timelines have been established correctly on the front end of the project.
- Prioritize, expedite and escalate projects accordingly. Leverage resources within CDS when needed.
- Frequent client interactions to manage expectations and communicate project status. Could include project kick off calls and status update calls as warranted.
- Effectively train and guide Account Managers on submitting the project requests. Additionally, communicate with clients to ensure expected outcomes are effectively driven through our project management process.
- Review and confirm that the project brief is complete with all necessary specification and design details for the custom opportunity in Salesforce. Using this technical knowledge, the project manager ensures the project can be successful to provide a great customer and associate experience.
- Manages the team’s activities by clearly defining the objectives and expected outcomes.
- Verify new PO’s to ensure the order is accurate to the final approved work completed by the team.
- Serves as the main point of contact amongst various departments such as: CAD Team, Sample Manufacturing, PO Verification team, Specification Team, Rug Team, Customer Service, Production Manufacturing, .
- Work closely with the Functional Manager regarding staff and resources required to successfully complete projects.
- Identify off target budget and selling expenses. Consult with Senior Project Managers to address budgetary concerns with Account Managers.
Required Qualifications:
- Excellent written and oral communication skills
- Organization skills
- Relationship building skills
- Excellent problem solver with a strong sense of ownership
- Analytical thinker with a focus on driving results
- An eagerness to learn and grow with the ability to be flexible in a fast paced environment
Preferred Qualifications: (Experience and/or skills that are preferred of a candidate for this role)
- Design and Estimating Experience within the Carpet industry
- Ability to read architectural plans
- 3-5 years Previous project management experience
- Auto Cad experience
- Texcelle experience
Required Competencies:
- Plan and Organize
- Deliver compelling communication
- Demonstrate Customer Orientation
- Build trusting relationships
Shaw benefits include:
- Medical, dental, and vision insurance
- Life insurance and disability coverage
- Tuition reimbursement
- Employee assistance program
- Health savings account
- Paid Time Off
- Parental Leave
- 401K and Retirement Plans
- Product discounts for employees
- Adoption assistance
- Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)
- And much more.
Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
