Face to Face Fundraiser - Boston - 0085

Job Title: Canvasser Fundraiser

Based: Boston, MA

Reports to: Office Director

Base pay for a Canvasser is: $23 per hour

A full time Canvasser works: 37.5 hours per week

Status: The position of Canvasser is not exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and is a 37.5 hour per week contract.

Attendance: At least a 90% attendance record is required in all roles within Pathway Strategy Group (PSG).

Benefits: Pathway Strategy Group offers all full-time employees who remain with our team for more than three months full health care, dental, and vision benefits. Any job-related travel, lodging, and other expenses are paid for by PSG.

F2F Recruitment of Committed Donors:

• Attend public and private spaces/sites, which may be indoors or outdoors, to actively engage with members of the public and recruit new committed donors for non-profit organizations.

• Consistently exceed the committed donor recruitment targets set by the Office Director, typically a minimum of seven new committed donors per week within agreed quality metrics.

• Represent PSG, its clients, and yourself in a professional and informed manner at all times.

• Maintain a regulated, calm, and upbeat emotional state and retain a positive mindset to ensure potential donors are engaged with enthusiasm at all times.

• Ensure all paper and electronic records are completed accurately.

• Maintain punctual attendance to training events and meetings as required.

Essential Qualifications and Attributes

• The role includes carrying equipment, walking to and from sites, and standing for long periods of time. You will be expected to work outside and be exposed to New England weather.

• Professional-level competence in written and spoken English.

• Provide your own reliable means of transportation to work sites with all necessary equipment.

• Be available to work unsocial hours, including evenings, and weekends

Skills, Knowledge & Attitudes

• Self-motivated and with ambition to deliver the best fundraising outcomes;

• Flexible in approach to work with a “can-do” attitude to challenges and change;

• Demonstrating a high level of emotional intelligence; able to manage own emotional state, be resilient in the face of rejection and/or adversity, and disciplined in standards;

• Proven customer relations and sales skills;

• Influencing and negotiation skills;

• Able to remain calm, think clearly and work under pressure and meet deadlines;

• Honest, transparent and mature in all communication, with a keen sense of humor

PSG Bonus Plans

The objectives of the PSG Bonus Plans are:

1. to incentivize efficient, high-quality Fundraising: efficiency is measured by Per Shift Average (PSA) and quality by Month 1 Non-Payment Rate (M1);

2. to ensure PSG Canvassers are the among the best paid in the USA;

3. to have a system that rewards activity in an objective way;

4. to have a system that is easy to understand and explain;

5. to have a system that is easy to manage and apply.

Terms used:

Per Shift Average (PSA): The number of Donors recruited divided by the number of shifts worked over a period of time.

Donor: An individual, aged 25 or over, who makes an open-ended commitment to donate and who passes a verification process.

Minimum Quota: The level required in order to remain employed by PSG.

Base Pay: Hourly wage paid to all employees, at a rate dependent on the role. Base Pay is paid every two weeks in arrears.

Bonus Pay: Additional payment made in accordance with the relevant Bonus Plan. Bonus Pay is paid every two weeks in arrears.

Bonus Plan: The set of criteria for establishing Bonus Pay. This will be explained in the relevant section and is subject to change.

Bonus Threshold: The number of Donors required to be recruited in a week before Bonus Pay is earned.

Month 1 Non-Payment Rate (M1): the percentage of Donors from a given period who, through cancellation or non-payment, do not make their second donation at the scheduled time.

Canvasser Bonus Plan:

Base Salary: $23/hr

Quota per week - 7 unique, qualified donors

Bonus Threshold - 8 unique, qualified donors

Current Bonus Plan* - $100 per Donor

Cancellations: Original Bonus Amount clawed back from next two subsequent bonus payments for every Month 0 or Month 1 Cancellation or Donor for whom a second donation is not successfully collected, over and above an "allowance" of 10% of Donors recruited.

When Bonus May Be Withheld

Under no circumstances will any bonus be payable for any Donor who is signed up fraudulently. The list of what would constitute fraudulently includes, but is not limited to:

• Those with an incorrect date of birth, telephone number or email address;

• Those with a credit card that is not in their own name;

• Those known personally to the Canvasser, i.e. their friends or family;

• Anyone who has expressed an intention to cancel the donation within a set period.

• Serious complaints, the use of cancel language, or fraud may also result in the entire bonus pool being withheld.

• Any member of staff who has a month one cancellation or non-payment rate of 20% or higher will be subject to disciplinary action up to and including termination.

Bonus Plans are subject to change in accordance with business need

Please note:

• Duties may change at any time and PSG reserves the right to update and change your job description at any time.

• PSG is an at-will employer; this document is an outline of expected essential functions of the role but is not inclusive of all duties. This job description is not a contract or promise of employment. Employment can be terminated by employer or employee at any time.

• Failure to comply with expected job duties; failure to meet donor recruitment and quality metrics; failure to follow PSG policies or processes, or, where relevant, the policies and processes of our ‘For Purpose’, or failure to meet attendance expectations will result in forgoing of bonus, and/or disciplinary action up to and including termination of employment.

  ---

Equal Opportunity Employer

Pathway Strategy Group is an equal opportunity employer and prohibits discrimination and harassment of any type. We welcome applicants from any educational background, race, ethnicity, religion, creed, sexual orientation, gender identity, gender expression, sex, age, immigration status, citizenship status, national origin or ancestry, marital status, pregnancy, criminal record, mental or physical disability or disorder, HIV antibody status, parental or familial status, or veteran status, or any other characteristic protected by federal, state or local laws.

Any information provided regarding criminal history for the purposes of the Work Opportunity Tax Credit (WOTC) will have no impact on employment eligibility. RFS will consider all qualified applicants, including those with criminal histories and/or convictions, in a manner consistent with the requirements of applicable state and local laws.

Salary : $23