What are the responsibilities and job description for the Customer Service Manager - State Farm Agent Team Member position at Shawn Fischer - State Farm Agent?
Benefits :
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Parental leave
Training & development
About Us
Fischer Insurance Agency Inc. is a local Agency that has been serving the Hampton Roads area for 20 years. We are licensed in all of VA and NC. This opportunity will be for a Virginia Beach location set to open in July 2025 however the start date would be much sooner based on experience and licensing.
Compensation Package
This role comes with an estimated annual salary of $40,000-$50,000, reflecting industry standards and location factors.
Responsibilities
Welcome clients warmly and direct them to the relevant team members
Coordinate appointment scheduling and office interactions
Handle incoming inquiries and maintain accurate customer records
Initiate sales discussions with clients, identifying potential insurance solutions
Ensure excellent customer service and follow up on client requirements
Contribute to administrative tasks and projects within the team
Qualifications
Background in a receptionist or customer service role
Exceptional communication and interpersonal skills
Strong organizational and multitasking abilities
Familiarity with engaging in sales conversations
Basic computer proficiency, including Microsoft Office and CRM systems
Benefits
Compensation Package
This role comes with an estimated annual salary of $40,000-$50,000, reflecting industry standards and location factors
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