What are the responsibilities and job description for the Cage Cashier position at Shawnee Development LLC?
Department: Cage
Job Title: Cage Cashier
General Definition: Cash tickets and chips presented by patrons while maintaining a balanced bank; provide service to our internal and external guests.
Supervision Received: Shift Supervisor
Supervision Exercised: N/A
Essential Job Functions:
Cash out patrons, give correct change, answer patron questions in a courteous and professional manner to promote a positive entertainment experience.
Count and record the exchange of assigned funds at the beginning and throughout the shift with a goal of enforcing accurate exchanges with internal and external guests.
Balance all funds at the completion of each shift in partnership with a supervisor or manager.
Stay current on all Casino promotions through communication with leadership and using internal resources such as newsletter, TV, and promotion cards.
Complete all required departmental paperwork such as: Multiple Transaction Logs, opening and closing paperwork and any additional paperwork needed throughout the shift; with accuracy while adhering to all related policies and procedures including: Title 31 regulatory requirements, MICS/TICS, Standard Operating Procedures, Internal Processes and departmental policies, procedures to ensure compliance with all rules and regulations.
Perform all other duties as assigned.
MINIMUM QUALIFICATIONS:
Education:
High School Diploma or GED Equivalent
Training and Experience:
Six (6) months previous customer service experience
Previous cash handling experience
Knowledge, Skills and Abilities:
Must be able to read, understand, apply and retain knowledge of departmental rules, regulations and policies
Must possess good eye and hand coordination and manual dexterity
Must be able to operate a computer, automated currency counters, calculator and related office equipment
Must be able to perform mathematical calculations quickly and accurately
Must be able to work in an environment where second hand smoke is present
Must possess excellent communication skills both written and verbal
Must be able to stand, sit and walk for prolonged periods of time in order to properly perform the assigned job duties
Must be able to lift up to twenty-five pounds
Must be able to transport via pushing, pulling and lifting, at one time, multiple bags of currency, weighing up to twenty-five pounds each
Must be able to learn and demonstrate competencies to any new technology introduced into the department in a timely manner
Must be able to work flexible schedule including; evenings, weekends, holidays and promotional events
Must be able to work in a smoke filled casino environment
Licenses/Certifications/Other:
Must be able to complete pre-employment drug test with a negative result
Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions
Third Shift Cashier